RockSolid 247 Limited
- Home care
- Registered since 2019
- Binley, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Inadequate to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
RockSolid 247 Limited: inspection record
Rated Good in August 2023, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Human Succour Healthcare Services Ltd Not yet rated, 0.2 miles away
- G Esteemed Life Care Coventry Good, 0.8 miles away
- G MBI Homecare Ltd Good, 0.9 miles away
- RI Glow Care Ltd Requires improvement, 0.9 miles away
- RI Asher Excellent Requires improvement, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 23 August 2023. Quoted under the Open Government Licence.
RockSolid 247 is a domiciliary care agency. The service provides personal care to children with physical disabilities, sensory impairment and learning disabilities or autistic spectrum disorder. At the time of our inspection there was 1 person receiving personal care. Not everyone who used the service received personal care. In this service, the Care Quality Commission can only inspect the service received by people who get support with personal care. This includes help with tasks related to personal hygiene and eating. Where people receive such support, we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Read the rest of CQC's summary
The service was able to demonstrate how they were meeting the underpinning principles of "Right Support, Right Care, Right Culture.
Right support: Children were receiving care that supported them to make their own decisions and be involved in their care. Children were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Children were supported to stay safe and were cared for by staff who went through a robust recruitment process. Children were supported as individuals. This included providing food in an appropriate way and communicating with people in a way they understood.
Right care: Children received person-centred care. Staff had developed good relationships with people and demonstrated a respectful and kindly approach towards them. Staff followed people's care plans to help ensure that care was effective and safe and staff were provided with specific training to assist with this.
Right culture: The service had a positive culture that was person centred. Staff told us they enjoyed their job and making a positive difference to someone's life. The registered manager displayed good leadership skills and staff and representatives spoke positively about their support. The provider had clear and effective governance systems in place that identified and managed risks through audits.
For more information, please read the detailed findings section of this report. If you are reading this as a
separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rosemary Mate-Hawksbee
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 23 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- RockSolid 247 Limited
- Ownership type
- Organisation
- Companies House number
- 10925171 (opens Companies House)
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does RockSolid 247 Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for RockSolid 247 Limited.
- When was RockSolid 247 Limited last inspected?
- The Care Quality Commission's latest rating for RockSolid 247 Limited was published on 23 August 2023.
- Who runs RockSolid 247 Limited?
- RockSolid 247 Limited is run by RockSolid 247 Limited.
- What is RockSolid 247 Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 August 2023.
Contact
- Phone
- 01375 482043
- Address
- 78 The Boxhill, Coventry, CV3 1ER Map (opens Google Maps)
Compare nearby
- – Human Succour Healthcare Services Ltd Not yet rated, 0.2 miles away
- G Esteemed Life Care Coventry Good, 0.8 miles away
- G MBI Homecare Ltd Good, 0.9 miles away
- RI Glow Care Ltd Requires improvement, 0.9 miles away
- RI Asher Excellent Requires improvement, 0.9 miles away