Rated Care Homes

Wyville Home Care Services Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 71 of 89

    rated home care services in Leicester are rated Good, like this one.

Wyville Home Care Services Limited: inspection record

Home care, Leicester

Rated Good in June 2021.

Wyville Home Care Services Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 12 June 2021. Quoted under the Open Government Licence.

Wyville Home Care Services Limited is a domiciliary care service. The service provides care and support to people living in their own homes. At the time of the inspection there were 7 people using the service.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also considered any wider social care provided.

What inspectors found

People's safety was promoted. People felt safe with the staff and were happy with the care and support they provided which met their needs. Potential risks to people's safety had been assessed, managed and was regularly reviewed. People supported people with their medicines safely. People's dietary needs were met. People had access to health care services when needed and partnership working enabled effective outcomes for people.

Read the rest of CQC's summary

Staff recruitment processes were followed. System were in place to ensures staff were fully trained in their role to meet people's needs and protect them from avoidable harm. Staff had completed safeguarding training and recognised the signs of abuse and knew how to report concerns of potential abuse or poor practice.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by reliable, kind and caring staff who they trusted. People received care and support from a small group of staff, which provided consistency.

People received person centred care. Individual decisions made about how they wished to be cared for were reflected in their care plans. Staff promoted people's independence and respected their rights, privacy and dignity. Staff knew people well and respected their lifestyle and diverse culture.

The service did have a registered manager registered with Care Quality Commission (CQC).

Everyone we spoke with told us the registered manager was approachable and they were confident concerns would be addressed. The registered manager had systems in place to monitor and improve the quality and safety of the service provided. People's views about the service were sought individually and through surveys.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Jaineel Patel
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 12 June 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11978764 (opens Companies House)

Getting help from Leicester City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Wyville Home Care Services Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Wyville Home Care Services Limited.
When was Wyville Home Care Services Limited last inspected?
The Care Quality Commission's latest rating for Wyville Home Care Services Limited was published on 12 June 2021.
Who runs Wyville Home Care Services Limited?
Wyville Home Care Services Limited is run by Wyville Home Care Services Limited.
What is Wyville Home Care Services Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 12 June 2021.

Contact

Address
Business Box Unit 20, 3 Oswin Road, Leicester, LE3 1HR Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Bateleur HC Ltd Good, less than 0.1 miles away
  2. RI
    Business Box Requires improvement, less than 0.1 miles away
  3. –
    Compassion24/7 Health and Social Care Ltd Not yet rated, less than 0.1 miles away
  4. G
    Enlightened Care Generation Limited Good, less than 0.1 miles away
  5. –
    JS&D Care Providers Not yet rated, less than 0.1 miles away

See all home care services in Leicester

See all home care services in Central Leicester