Rated Care Homes

Ambito Community Services East Midlands

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 8 months

    since the latest rating was published.

  • 49 of 58

    rated home care services in Nottingham are rated Good, like this one.

Ambito Community Services East Midlands: inspection record

Home care, Nottingham

Rated Good in February 2026.

Ambito Community Services East Midlands: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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What inspectors found

From the Care Quality Commission's assessment published 26 February 2026 (assessment visit 14 November 2025). Quoted under the Open Government Licence.

Date of assessment: 26 November 2025 to 13 January 2026.

The service is a care at home service providing support to children and younger adults with a learning disability and autistic people, as well as those living with physical disabilities or sensory needs. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This relates to help with tasks related to personal hygiene and eating. There were 6 people receiving a regulated activity at the time of our inspection.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

The provider had developed the service in line with the key principles of choice, independence and inclusion.

Relatives felt their family members were safe and well cared for. Staff understood safeguarding and risk management, and medicines were handled safely. Infection control was effective.

Care was based on best practice, with regular assessments and monitoring. Staff worked well with healthcare partners and people’s consent was respected.

Staff were caring. Independence was encouraged, and relatives praised the caring approach. Staff wellbeing was supported.

Care was person-centred and support plans were detailed. People were involved in decisions where possible and complaints and concerns were managed appropriately. End of life care plans required further development to reflect people’s wishes in this area.

Values were at the centre of the service and leadership promoted a positive culture. Governance systems were strong and staff felt able to speak up. The service worked well with external partners while focusing on continuous improvement.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Grace Radford
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Whole Population

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Salutem LD BidCo IV LimitedBrand: Salutem Bid Co Ltd
Ownership type
Organisation
Companies House number
10988939 (opens Companies House)

Salutem LD BidCo IV Limited runs 24 services in England, 5 of them in the East Midlands. 20 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Salutem LD BidCo IV Limited

  1. O
    Birchwood Outstanding. Care home, Buckinghamshire, South East
  2. O
    First Key Hereford Outstanding. Home care, Herefordshire, West Midlands
  3. O
    Laverneo Outstanding. Care home, Sunderland, North East
  4. O
    Mill Lane Outstanding. Care home, Cambridgeshire, East of England

See all 24 services run by Salutem LD BidCo IV Limited

Getting help from Nottingham City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Ambito Community Services East Midlands provide nursing care?
The Care Quality Commission's register does not list nursing care for Ambito Community Services East Midlands.
When was Ambito Community Services East Midlands last inspected?
The Care Quality Commission's latest rating for Ambito Community Services East Midlands was published on 26 February 2026.
Who runs Ambito Community Services East Midlands?
Ambito Community Services East Midlands is run by Salutem LD BidCo IV Limited. It runs 24 services in England, 5 of them in the East Midlands.
What is Ambito Community Services East Midlands's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 February 2026.