Plan-it Homecare Limited
- Home care
- Dementia care
- Registered since 2013
- Knowle, Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 40
rated home care services in Solihull are rated Good, like this one.
Plan-it Homecare Limited: inspection record
Rated Good in June 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Social Care Academy - Warwickshire Good, 0.4 miles away
- G The Foundation of Lady Katherine Leveson Good, 2.2 miles away
- – Lee Gordon House No overall rating, 2.2 miles away
- G Coventry Crossroads Good, 3 miles away
- G Home Instead Coventry South Good, 3.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 June 2020. Quoted under the Open Government Licence.
The care and support provided to people was person centred. People's care plans and risk assessments included information about their preferred care, support needs, and preferences and this was followed by staff. Staff had received training about safeguarding people from abuse and knew how to respond to and report any allegation or suspicion of harm or abuse. They understood the importance of reporting concerns immediately. The service's recruitment procedures were designed to ensure that staff employed were suitable for the work they would be undertaking.
Read the rest of CQC's summary
Staff received regular training and new staff had received an induction to the service before starting work. Staff also received supervision meetings with their manager to support them in carrying out their roles. Spot checks of staff practice and competency had taken place.
People were complimentary of the care they received. People said they trusted the service because of their reliability, consistency, and the caring approach of staff. People and their family members were involved in decisions about people's care. They told us they had been involved in agreeing people's care plans and had participated in reviews of the care and support provided to people. People and family members said staff asked people for their consent to carry out care and support tasks.
Information about people's religious, cultural and communication needs was included in their care plans to assist staff in supporting people as appropriate. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
People had been asked about their views of the care and support that they received, and the provider used this feedback, and a range of quality assurance checks to continually improve the service. People and family members were aware of the service's complaints procedure and knew how to make a complaint if they needed to. T Actions had been taken to address any concerns.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kate Brigham
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 3 June 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Plan-it Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 07208476 (opens Companies House)
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Plan-it Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Plan-it Homecare Limited.
- When was Plan-it Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Plan-it Homecare Limited was published on 3 June 2020.
- Who runs Plan-it Homecare Limited?
- Plan-it Homecare Limited is run by Plan-it Homecare Limited.
- What is Plan-it Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 June 2020.
Contact
- Phone
- 01564 776094
- Address
- The Old Telephone Exchange, Gipsy Lane, Balsall Common, Coventry, CV7 7FW Map (opens Google Maps)
Compare nearby
- G Social Care Academy - Warwickshire Good, 0.4 miles away
- G The Foundation of Lady Katherine Leveson Good, 2.2 miles away
- – Lee Gordon House No overall rating, 2.2 miles away
- G Coventry Crossroads Good, 3 miles away
- G Home Instead Coventry South Good, 3.1 miles away