Access Dignity Care Limited
- Home care
- Dementia care
- Registered since 2013
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Good.
19 months
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Access Dignity Care Limited: inspection record
Rated Good in March 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beaumont House Good, 0.3 miles away
- O Jean Allen Care Services Limited t/a Home Instead Outstanding, 1.5 miles away
- G All 4U Care Good, 1.6 miles away
- G Ivy Grace Home Care LTD - Kirby Cross Branch Good, 2.7 miles away
- G Bloomsbury Home Care - Essex Good, 4.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 March 2025 (assessment visit 5 December 2024). Quoted under the Open Government Licence.
Date of Assessment: 14 January to 23 January 2025. The service is a care at home service providing support to older people, those living with dementia, people with mental health needs, a physical disability or sensory impairment. The service is also registered to provide care for people with a learning disability and or autistic people, although at the time of assessment the service was not providing anyone with these support needs. The provider had worked extremely hard since the last assessment to develop a positive culture of learning where people and staff could speak up. People were protected and kept safe and safeguarding concerns were investigated thoroughly. People told us there were enough suitably qualified staff to meet their needs. Staff told us they felt supported. Medicines were managed safely and infection control processes had improved. The provider had not recruited any new staff since the previous assessment and told us they had strengthened their processes in preparation for future recruitment. People’s needs were assessed prior to using the service and assessments were always undertaken face to face. The provider had worked with partner agencies to ensure improvements were made and people’s outcomes improved. The provider had improved their knowledge of the Mental Capacity Act, however records related to people’s capacity still required improvement. People and relatives were positive about the staff supporting them and told us they were treated with kindness and respect. Staff had a good understanding of people’s needs. Governance processes had significantly improved since the last assessment. The provider had taken the decision to self-embargo following the previous assessment so they could look at and work towards improving all their systems and processes to improve outcomes for people using their services. They used a whole team approach to both improve the culture of the service and work towards and embed improvement. During this assess
- Safe Good
- Effective Good
- Caring Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The service was in breach of legal regulations in relation to safe care and treatment, safeguarding and risk. Improvements had been made and the provider was no longer in breach.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
The service was in breach of legal regulations in relation to consent and staffing. Improvements had been made and the provider was no longer in breach.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
The service was in breach of legal regulation in relation to person-centred care. Improvements had been made and the provider was no longer in breach of regulations.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was in breach of legal regulation in relation to Governance. Improvements had been made and the provider was no longer in breach of regulations.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karlie McGregor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 13 December 2019. Latest assessment published 3 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Access Dignity Care Limited
- Ownership type
- Organisation
- Companies House number
- 08272504 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Access Dignity Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Access Dignity Care Limited.
- When was Access Dignity Care Limited last inspected?
- The Care Quality Commission's latest rating for Access Dignity Care Limited was published on 3 March 2025.
- Who runs Access Dignity Care Limited?
- Access Dignity Care Limited is run by Access Dignity Care Limited.
- What is Access Dignity Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 March 2025.
Contact
- Phone
- 01255 852882
- Address
- 34 Newgate Street, Walton-on-Naze, CO14 8AL Map (opens Google Maps)
Compare nearby
- G Beaumont House Good, 0.3 miles away
- O Jean Allen Care Services Limited t/a Home Instead Outstanding, 1.5 miles away
- G All 4U Care Good, 1.6 miles away
- G Ivy Grace Home Care LTD - Kirby Cross Branch Good, 2.7 miles away
- G Bloomsbury Home Care - Essex Good, 4.6 miles away