Acorns Health Care
- Home care
- Registered since 2019
- Hampshire, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Rated Good at every inspection since 2021.
5 months
since the latest rating was published.
89%
of rated home care services in Hampshire are Good or Outstanding (87% across the South East, 88% across England).
Acorns Health Care: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Willows Domiciliary Care Ltd (Good, 1.2 miles away) and Bluebird Care (Fareham) (Good, 1.4 miles away).
Nearest home care services:
- G The Willows Domiciliary Care Ltd Good, 1.2 miles away
- – Divine Light Care Limited Not yet rated, 1.3 miles away
- G Bluebird Care (Fareham) Good, 1.4 miles away
- G Lapis Domiciliary Care Good, 1.9 miles away
- G Tru Caring Good, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 May 2026 (assessment visit 25 March 2026). Quoted under the Open Government Licence.
We carried out this inspection from 31 March to 24 April 2026. The service is a supported living service, providing support to people within their own homes, including people requiring support with their mental health, people with a learning disability and autistic people. There were 36 people in receipt of a regulated activity at the time of the inspection. We inspected 33 quality statements. We inspected the service due to receiving information or concern and to follow up on the enforcement action we had taken during the previous inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider was previously in breach of the legal regulations in relation to safeguarding from abuse and good governance. Some improvements were found at this inspection, and the provider was no longer in breach of safeguarding from abuse. The provider remained in breach of good governance.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted. We found people mostly received care and support in accordance with the principles of this guidance.
People’s assessed needs, some medicines and recruitment were not always managed safely. The provider’s internal monitoring systems failed to identify all of the concerns we found during this inspection and robust action had therefore not been taken to make improvements. The registered managers and provider were motivated to improve the service and started addressing these shortfalls during the inspection.
People were protected and kept safe.People were supported by staff who treated them with kindness and respected their dignity. Staff ensured people’s care and support met individual needs and preferences. Medicines were stored safely and where people were prescribed daily medicines, these were administered safely.
Staff received appropriate training and supervision. Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies. Staff were able to raise concerns and told us managers were approachable and supportive.
There was a system in place for responding to concerns or complaints. A dedicated management team led the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care. However, the provider’s own governance systems had failed to identify people were not always receiving effective care and therefore prompt action had not been taken to make improvements.
The service was in breach of legal regulation in relation to good governance. This was a continued breach of regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Hayden Foster
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 September 2021. Latest assessment published 6 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Acorns (Southern) Limited
- Ownership type
- Organisation
- Companies House number
- 11788437 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Acorns Health Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Acorns Health Care.
- When was Acorns Health Care last inspected?
- The Care Quality Commission's latest rating for Acorns Health Care was published on 6 May 2026.
- Who runs Acorns Health Care?
- Acorns Health Care is run by Acorns (Southern) Limited.
- What is Acorns Health Care's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01489 532099
- Address
- The Barn, Calcot Mount Buisness Park, Calcot Lane, Curdridge, Southampton, SO32 2BN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Willows Domiciliary Care Ltd (Good, 1.2 miles away) and Bluebird Care (Fareham) (Good, 1.4 miles away).
Nearest home care services:
- G The Willows Domiciliary Care Ltd Good, 1.2 miles away
- – Divine Light Care Limited Not yet rated, 1.3 miles away
- G Bluebird Care (Fareham) Good, 1.4 miles away
- G Lapis Domiciliary Care Good, 1.9 miles away
- G Tru Caring Good, 2 miles away