Rated Care Homes

GAIN Care Limited - Leeds

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 13 months

    since the latest rating was published.

  • 109 of 132

    rated home care services in Leeds are rated Good, like this one.

GAIN Care Limited - Leeds: inspection record

Home care, Leeds

Rated Good in September 2025, up from Requires improvement.

GAIN Care Limited - Leeds: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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What inspectors found

From the Care Quality Commission's assessment published 3 September 2025 (assessment visit 2 July 2025). Quoted under the Open Government Licence.

Date of Assessment: 11 July 2025. GAIN Care Limited in Leeds is a care at home service providing support to adults, including people who require end of life care. At the time of assessment, the service was supporting 15 people.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The provider was previously in breach of the legal regulations in relation to consent and recruitment. Improvements were found at this assessment, and the provider was no longer in breach of these regulations. ​

During this assessment, we found risk assessments were in place to identify and manage risks to people and staff. Accidents and incidents were recorded, investigated and analysed by the registered manager. When required, changes were implemented. Staff were knowledgeable about identifying and reporting safeguarding concerns and the policies and procedures in place were appropriate. Medicines were managed safely. The registered manager had processes in place to ensure care visits were completed on time.

The service had developed person-centered assessments and care plans to guide staff according with people’s needs and preferences, including those who required end of life care. Staff worked with relevant healthcare professionals to meet the needs of people.

There was a shared vision and culture based on delivering quality care. The provider had implemented champion roles for staff to be involved in implementing improvements at the service. Staff understood their roles and responsibilities.
There were effective quality assurance processes in place. This ensured an appropriate management oversight of the care delivered, as well as implementing any improvements when required. We received positive feedback about the registered manager being available and approachable.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Nettie Mudoti
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 7 May 2022. Latest assessment published 3 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11553976 (opens Companies House)

Gain Care Limited runs 2 services in England, 1 of them in Yorkshire and the Humber. 1 is rated Good or Outstanding and 1 has no rating yet.

Other services run by Gain Care Limited

  1. –
    GAIN Care Limited - Derby Not yet rated. Home care, Derby, East Midlands

Getting help from Leeds City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does GAIN Care Limited - Leeds provide nursing care?
The Care Quality Commission's register does not list nursing care for GAIN Care Limited - Leeds.
When was GAIN Care Limited - Leeds last inspected?
The Care Quality Commission's latest rating for GAIN Care Limited - Leeds was published on 3 September 2025.
Who runs GAIN Care Limited - Leeds?
GAIN Care Limited - Leeds is run by Gain Care Limited. It runs 2 services in England, 1 of them in Yorkshire and the Humber.
What is GAIN Care Limited - Leeds's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 3 September 2025.

Contact

Address
Metro House, 57 Pepper Road, Leeds, LS10 2RU Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Detailed Care Ltd Good, less than 0.1 miles away
  2. –
    Legacy Agency Limited No overall rating, less than 0.1 miles away
  3. G
    Relate Care Solutions Ltd Good, less than 0.1 miles away
  4. G
    Assisi Place Good, 0.3 miles away
  5. –
    Epic Care Services Leeds Not yet rated, 0.3 miles away

See all home care services in Leeds

See all home care services in Middleton