Sams Medicare
- Home care
- Registered since 2019
- Colchester, Essex, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 298
rated home care services in Essex are rated Requires improvement, like this one.
Sams Medicare: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Diana’s Quality Care Ltd (Good, less than 0.1 miles away) and Faiths Care (Good, less than 0.1 miles away).
Nearest home care services:
- – Bright Idea Staffing- Main Office Not yet rated, less than 0.1 miles away
- – CKM Care Ltd Not yet rated, less than 0.1 miles away
- – City On A Hill Care Not yet rated, less than 0.1 miles away
- RI Delight Supported Living Ltd Requires improvement, less than 0.1 miles away
- G Diana’s Quality Care Ltd Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 28 March 2023. Quoted under the Open Government Licence.
Sam's Medicare is a domiciliary care service providing personal care to people who live in their own houses and flats. At the time of our inspection, 1 person used the service, this person received personal care.
Read the rest of CQC's summary
Not everyone who uses domiciliary care services receives personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People's experience of using the service and what we found Effective processes were not in place to ensure the safe recruitment of staff. We found gaps in staff recruitment folders. We have made a recommendation about staff recruitment.
We were unable to assess if staff employed at Sam's Medicare had completed a robust induction. We have made a recommendation about staff inductions.
Audits and quality assurance were in place but needed some improvement to ensure the service continually improved and provided positive outcomes for people.
The person and their relative spoke positively about the care provided. The service had a small staff team who worked closely together and knew the person well. Staff told us they had enough personal protective equipment (PPE) and had received training in how to use it.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Safe was rated Requires improvement on 28 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 28 March 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 28 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Tendai Makasi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sams Medicare Ltd
- Ownership type
- Organisation
- Companies House number
- 09308507 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Sams Medicare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sams Medicare.
- When was Sams Medicare last inspected?
- The Care Quality Commission's latest rating for Sams Medicare was published on 28 March 2023.
- Who runs Sams Medicare?
- Sams Medicare is run by Sams Medicare Ltd.
- What is Sams Medicare's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 March 2023.
Contact
- Phone
- 01206 978674
- Address
- The Colchester Centre, Hawkins Road, Colchester, CO2 8JX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Diana’s Quality Care Ltd (Good, less than 0.1 miles away) and Faiths Care (Good, less than 0.1 miles away).
Nearest home care services:
- – Bright Idea Staffing- Main Office Not yet rated, less than 0.1 miles away
- – CKM Care Ltd Not yet rated, less than 0.1 miles away
- – City On A Hill Care Not yet rated, less than 0.1 miles away
- RI Delight Supported Living Ltd Requires improvement, less than 0.1 miles away
- G Diana’s Quality Care Ltd Good, less than 0.1 miles away