Real PCS Warwickshire
- Home care
- Dementia care
- Registered since 2020
- Hartshill, Warwickshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 85
rated home care services in Warwickshire are rated Good, like this one.
Real PCS Warwickshire: inspection record
Rated Good in April 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Stretton Lodge Supported Living Good, 0.4 miles away
- – Adaco Healthcare Ltd Not yet rated, 0.7 miles away
- – Probitas Healthcare Services Not yet rated, 0.9 miles away
- – Bells Care Ltd Office Not yet rated, 1 mile away
- – My Serenity Care Ltd Not yet rated, 1 mile away
About the service
From the Care Quality Commission's inspection report published 15 April 2021. Quoted under the Open Government Licence.
REAL PCS is a domiciliary care agency. People had individual packages of care which ranged from 24 hour supported living to shorter care calls to people in their own homes. At the time of this inspection, REAL PCS supported ten people with personal care. This included younger and older adults who required support due to learning disabilities, autism or older age. Other services were offered to people by the provider such as help with shopping and cleaning, but these are not regulated activities and therefore we did not look at these.
What inspectors found
Relatives felt their loved one was safe with staff supporting them in their own homes. Staff had been trained to protect people from the risks of abuse and understood how to keep people safe and embraced team working to reduce potential risks to people.
Read the rest of CQC's summary
Staff had a caring attitude toward people they supported and consistent staff teams ensured consistency of care was given.
People, and their relatives, were placed at the heart of the service and were involved in choosing their care and support. People and their relatives were involved in initial assessments which took place before packages of care commenced. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The provider's policies and systems supported this practice.
People received kind, responsive person-centred care from staff who were well trained, motivated and supported by a director who led the staff team to provide the best care they could. People using the service benefited from a well led service. Partnership working enabled people to maintain their wellbeing.
Quality monitoring systems and processes were in place to enable the director to have oversight of the quality of the care and support given to people.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joanne Carr
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Real PCS Limited
- Ownership type
- Organisation
- Companies House number
- 09195886 (opens Companies House)
Real PCS Limited runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Real PCS Limited
- RI Real PCS Solihull Requires improvement. Home care, Solihull
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Real PCS Warwickshire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Real PCS Warwickshire.
- When was Real PCS Warwickshire last inspected?
- The Care Quality Commission's latest rating for Real PCS Warwickshire was published on 15 April 2021.
- Who runs Real PCS Warwickshire?
- Real PCS Warwickshire is run by Real PCS Limited. It runs 2 services, all in the West Midlands.
- What is Real PCS Warwickshire's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 April 2021.
Contact
- Phone
- 01827 715544
- Address
- 64a Victoria Road, Hartshill, Nuneaton, CV10 0LR Map (opens Google Maps)
Compare nearby
- G Stretton Lodge Supported Living Good, 0.4 miles away
- – Adaco Healthcare Ltd Not yet rated, 0.7 miles away
- – Probitas Healthcare Services Not yet rated, 0.9 miles away
- – Bells Care Ltd Office Not yet rated, 1 mile away
- – My Serenity Care Ltd Not yet rated, 1 mile away