Rated Care Homes

Caremark Elmbridge

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2021.

  • 3 years

    since the latest rating was published.

  • 177 of 209

    rated home care services in Surrey are rated Good, like this one.

Caremark Elmbridge: inspection record

Home care, Surrey

Rated Good in April 2024.

Caremark Elmbridge: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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What inspectors found

From the Care Quality Commission's assessment published 22 April 2024 (assessment visit 2 February 2024). Quoted under the Open Government Licence.

Caremark Elmbridge is a homecare agency providing care to people with physical support needs and dementia. The assessment was completed between 21 February and 11 March 2024. A site visit to the registered office was carried out on 21 February 2024.

  • Safe Good
  • Well-led Good
Read the rest of CQC's summary

The rating at our last inspection (published 25 May 2021) was good. At this assessment, the rating did not change and remains good. We reviewed 4 quality statements in Safe and Well-Led only.

  1. Safe

    Good

    People received safe care and treatment from staff who understood their needs and followed healthcare guidance from professionals. Staff knew how to safely support people around their individual risks and how to protect people from abuse and neglect. Staff received appropriate training and were recruited safely. People’s care visits were planned, and their completion was overseen by managers. Staff identified improvement needs around roster planning which were not yet fully addressed by the managers at the time of this assessment.

  2. Well-led

    Good

    The registered manager had good understanding of their responsibilities and used effective governance systems to oversee the quality and safety of people’s care. Staff identified some improvement needs around roster planning and staff support mechanisms which were not yet fully addressed by the managers at the time of this assessment.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Alice Walsh
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 25 May 2021. Latest assessment published 22 April 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11993290 (opens Companies House)

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Caremark Elmbridge provide nursing care?
The Care Quality Commission's register does not list nursing care for Caremark Elmbridge.
When was Caremark Elmbridge last inspected?
The Care Quality Commission's latest rating for Caremark Elmbridge was published on 22 April 2024.
Who runs Caremark Elmbridge?
Caremark Elmbridge is run by Aadi Trading Ltd.
What is Caremark Elmbridge's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 22 April 2024.

Contact

Address
Unit 117, Image Court, 328-334 Molesey Road, Walton-on-thames, KT12 3PD Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Health First Medical Staffing Ltd Not yet rated, less than 0.1 miles away
  2. G
    Pattom Limited Good, less than 0.1 miles away
  3. G
    Supremacy Care Services Limited (Surrey) Good, less than 0.1 miles away
  4. RI
    Becoming Care Services Limited Requires improvement, less than 0.1 miles away
  5. –
    Infinite Care Network - Main Office Not yet rated, less than 0.1 miles away

See all home care services in Surrey

See all home care services in Hersham