Supremacy Care Services Limited (Surrey)
- Home care
- Registered since 2020
- Hersham, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Supremacy Care Services Limited (Surrey): inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 20 July 2022. Quoted under the Open Government Licence.
Alfa House is a domiciliary care agency providing personal care to people who live in their own houses and flats. At the time of the inspection the agency provided support with personal care to four older people with physical and health related support needs, some of who also lived with dementia.
What inspectors found
People told us they felt safe with staff and found staff to be competent. Staff were trained to provide safe care and support. People's individual needs and risks were assessed with them and their representatives where relevant. This included support people might have needed to take their medicines or to protect themselves from avoidable harm.
Read the rest of CQC's summary
There were enough staff employed to provide people with timely visits. New staff were recruited safely. Although there were no incidents, accidents or safeguarding concern raised since the service started providing support to people, the registered manager and staff knew what to do to protect people.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were caring and respected them, their preferences, families and homes. One person told us, "[Staff] are very friendly. There is nothing to improve. I am very pleased with them."
People were involved in planning and reviewing their care and asked for their feedback by the management. They knew how to raise any issues and felt listened to. When needed, a solution was offered and implemented to improve the care they received. People's care plans included personalised information about them and their needs. Staff knew people well.
The registered manager and the manging director created a positive, open and transparent culture in the service and knew people well. Staff felt supported in their roles. The management team maintained direct oversight of the day to day care provided to people and supported staff to take action to contact other social care or healthcare professionals when people needed help to do so.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Winfreda Chikumbindi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 20 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Supremacy Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 12021774 (opens Companies House)
Supremacy Care Services Limited runs 2 services, all in the South East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Supremacy Care Services Limited
- – Supremacy Care Services (Hampshire) Not yet rated. Home care, Surrey
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Supremacy Care Services Limited (Surrey) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Supremacy Care Services Limited (Surrey).
- When was Supremacy Care Services Limited (Surrey) last inspected?
- The Care Quality Commission's latest rating for Supremacy Care Services Limited (Surrey) was published on 20 July 2022.
- Who runs Supremacy Care Services Limited (Surrey)?
- Supremacy Care Services Limited (Surrey) is run by Supremacy Care Services Limited. It runs 2 services, all in the South East.
- What is Supremacy Care Services Limited (Surrey)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 July 2022.
Contact
- Phone
- 0333 335 5010
- Address
- Alfa House, Molesey Road, Walton-on-thames, KT12 3PD Map (opens Google Maps)
Compare nearby
- G Caremark Elmbridge Good, less than 0.1 miles away
- – Health First Medical Staffing Ltd Not yet rated, less than 0.1 miles away
- G Pattom Limited Good, less than 0.1 miles away
- RI Becoming Care Services Limited Requires improvement, less than 0.1 miles away
- – Infinite Care Network - Main Office Not yet rated, less than 0.1 miles away