Rated Care Homes

Domicare Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 177 of 209

    rated home care services in Surrey are rated Good, like this one.

Domicare Limited: inspection record

Home care, Surrey

Rated Good in May 2022.

Domicare Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Yourlife (Weybridge) Good, 0.1 miles away
  2. G
  3. G
    Hartwig Care (Weybridge) Good, 0.5 miles away
  4. G
    Austin Place Good, 0.9 miles away
  5. G
    Caremaid Services Limited Good, 1.4 miles away

See all home care services in Surrey

See all home care services in Weybridge

About the service

From the Care Quality Commission's inspection report published 26 May 2022. Quoted under the Open Government Licence.

Domicare is a domiciliary care agency providing personal care to people in their own homes. At the time of the inspection two people were using the service.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People were supported by kind and caring staff. People and relatives told us that they were treated with respect and dignity. Staff supported people in a compassionate manner and encouraged people's independence. People had access to activities they enjoyed and staff supported them to maintain important relationships.

Read the rest of CQC's summary

People received support when they needed it at times that suited them. Staff did not rush people and took their time to support them in an effective way during time slots people had requested. There was a medicines management system set up to support people with their medicines in a safe way.

Quality audits were evident to ensure a safe and effective care was provided and action was taken where necessary. There was also a complaints procedure with clear action for staff to take in response to any concerns or complaints raised. People and relatives told us that they felt involved in decisions about their care and listened to when telling staff how they wanted to receive care.

People told us they always received care when they required it and staff took their time and were not rushed in their day to day activities. People told us they felt listened to. The registered manager had worked well with health and social care professionals to ensure effective care.

People were kept safe from the risk of harm. People had individual risk assessments that provided guidance and advice for staff. Infection prevention control (IPC) procedures were being followed by staff in line with government guidance. Accidents and incidents analysis had been introduced to ensure the risk was minimised of future incidents.

People were supported with food and drink and had assessments in care plans. Staff received adequate training and induction processes were in place for future staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Monica Copacel
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 26 May 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11473985 (opens Companies House)

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Domicare Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Domicare Limited.
When was Domicare Limited last inspected?
The Care Quality Commission's latest rating for Domicare Limited was published on 26 May 2022.
Who runs Domicare Limited?
Domicare Limited is run by Domicare Limited.
What is Domicare Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 May 2022.

Contact

Phone
01932 800648
Address
Unit 7 Investment House, 28 Queens Road, Weybridge, KT13 9UT Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Yourlife (Weybridge) Good, 0.1 miles away
  2. G
  3. G
    Hartwig Care (Weybridge) Good, 0.5 miles away
  4. G
    Austin Place Good, 0.9 miles away
  5. G
    Caremaid Services Limited Good, 1.4 miles away

See all home care services in Surrey

See all home care services in Weybridge