Rated Care Homes

Helping Hands Evesham and Cotswold

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 70 of 83

    rated home care services in Worcestershire are rated Good, like this one.

Helping Hands Evesham and Cotswold: inspection record

Home care, Worcestershire

Rated Good in November 2021.

Helping Hands Evesham and Cotswold: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 17 November 2021. Quoted under the Open Government Licence.

Helping Hands Evesham and Cotswolds is a domiciliary care agency that is registered to provide personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection, forty seven people were supported with their personal care needs.

What inspectors found

People were kept safe by effective safeguarding procedures and staff who understood how to safeguard people from abuse. There were enough staff to meet people's needs and ensure safe care. Thorough recruitment procedures helped to ensure the right staff were employed. People received their medicines safely. People's care plans and risk assessments were detailed, person centred and kept up to date through regular review.

Read the rest of CQC's summary

People were supported to make choices and staff supported them in the least restrictive way possible. People had a comprehensive assessment of their needs prior to using the service. The provider had arrangements for the induction of new staff and staff received regular training including training that was specific to people's individual needs. People were supported to access healthcare services when required.

People told us staff were kind and caring and treated them with dignity and respect. People, and where appropriate their relatives, had been consulted about their care needs and had been involved in the care planning process.

The provider had established governance and quality assurance systems with regular audits and checks that monitored the standard of the service.

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Hayley Hutton
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 17 November 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Midshires Care LimitedBrand: Midshires Care Ltd
Ownership type
Organisation
Companies House number
03959933 (opens Companies House)

Midshires Care Limited runs 151 services in England, 16 of them in the West Midlands. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.

Other services run by Midshires Care Limited

  1. G
    Helping Hands Accrington Good. Home care, Lancashire, North West
  2. G
    Helping Hands Aintree Good. Home care, Liverpool, North West
  3. G
    Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
  4. G
    Helping Hands Barnet Good. Home care, Enfield, London

See all 151 services run by Midshires Care Limited

Getting help from Worcestershire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Helping Hands Evesham and Cotswold provide nursing care?
The Care Quality Commission's register does not list nursing care for Helping Hands Evesham and Cotswold.
When was Helping Hands Evesham and Cotswold last inspected?
The Care Quality Commission's latest rating for Helping Hands Evesham and Cotswold was published on 17 November 2021.
Who runs Helping Hands Evesham and Cotswold?
Helping Hands Evesham and Cotswold is run by Midshires Care Limited. It runs 151 services in England, 16 of them in the West Midlands.
What is Helping Hands Evesham and Cotswold's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 17 November 2021.