Calderdale Home Care - Newcastle
- Home care
- Dementia care
- Registered since 2020
- Elswick, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Newcastle upon Tyne are rated Good, like this one.
Calderdale Home Care - Newcastle: inspection record
Rated Good in February 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Beyond The Care UK Ltd Not yet rated, 0.3 miles away
- G My Versatile Healthcare Ltd Good, 0.3 miles away
- – Welcome Care and Support Not yet rated, 0.3 miles away
- G Ashdown Care Good, 0.5 miles away
- G Routes Healthcare (North East Limited) Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 4 February 2022. Quoted under the Open Government Licence.
Calderdale Home Care - Newcastle is a domiciliary care agency providing personal care and support to people living in their own homes. Everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection 38 people were receiving personal care.
What inspectors found
People and relatives we spoke with gave positive feedback about the service and the staff team. Their comments included, "I think the carers are kind and gentle. I am very comfortable with the carers. They are friendly people. They put a smile on your face."
Read the rest of CQC's summary
People were supported by a consistent staff team who had the relevant training and qualifications to safely support people. Staffing levels were safe and were reviewed regularly by the management team.
Risks people may face were fully identified and mitigated. Medicines were safely managed, and the service worked in partnership with other health care professionals to make sure people received a continuous level of support. People had person-centred care plans which were created from holistic assessments of people's needs.
Staff had a positive relationship with the manager and felt able to provide feedback regularly about the service. The quality and assurance systems in place allowed for effective monitoring of the service by the manager and provider.
Staff had access to PPE and followed best practice guidance and the provider's policy in relation to infection prevention and control. Staff had received additional training and support during the pandemic to make sure they were confident and capable to deliver care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Edna Robson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Calderdale Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 06786300 (opens Companies House)
Calderdale Home Care Limited runs 3 services in England, 1 of them in the North East. 3 are rated Good or Outstanding.
Other services run by Calderdale Home Care Limited
- G Calderdale Good. Home care, Calderdale, Yorkshire and the Humber
- G Calderdale Homecare Rochdale Good. Home care, Rochdale, North West
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Calderdale Home Care - Newcastle provide nursing care?
- The Care Quality Commission's register does not list nursing care for Calderdale Home Care - Newcastle.
- When was Calderdale Home Care - Newcastle last inspected?
- The Care Quality Commission's latest rating for Calderdale Home Care - Newcastle was published on 4 February 2022.
- Who runs Calderdale Home Care - Newcastle?
- Calderdale Home Care - Newcastle is run by Calderdale Home Care Limited. It runs 3 services in England, 1 of them in the North East.
- What is Calderdale Home Care - Newcastle's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 February 2022.
Contact
- Phone
- 0191 226 7960
- Address
- Suite 10, John Buddle Work Village, Buddle Road, Newcastle Upon Tyne, NE4 8AW Map (opens Google Maps)
Compare nearby
- – Beyond The Care UK Ltd Not yet rated, 0.3 miles away
- G My Versatile Healthcare Ltd Good, 0.3 miles away
- – Welcome Care and Support Not yet rated, 0.3 miles away
- G Ashdown Care Good, 0.5 miles away
- G Routes Healthcare (North East Limited) Good, 0.6 miles away