Avant-Garde Services Limited
Home care, Greenwich
Requires improvement
Rated on
Rating from the Care Quality Commission.
Avant-Garde Services Limited: inspection record
Rated Requires improvement in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in May 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 19 Requires improvement home care services in Greenwich, out of 53 with a rating.
About the service
From the Care Quality Commission's inspection report published 25 May 2022. Quoted under the Open Government Licence.
Avant Garde is a domiciliary care service in the London Borough of Greenwich, providing personal care and support to people living in their own homes. On the day of the inspection there was one person using the service.
What inspectors found
Medicines were not always safely managed in line with best practice. Risks in relation to people's health needs were not always identified or assessed or advice from health professionals sought when needed. Assessments of people's needs were not sufficiently robust.
We have made a recommendation for the provider to consult best practice guidance around the assessment of people's needs.
Read the full summary
The person using the service was happy with the support provided and felt safe with staff. Staff knew the action to take if they suspected abuse or neglect had occurred.
There were arrangements to make sure people were protected from the risk of infection through safe infection control practice.
Staff were supported in their roles through training and regular supervision. Staff offered support to ensure people could receive a balanced diet of their choice.
The person using the service had a small staff team who knew them well and they liked. Staff treated people with care, consideration dignity and respect. There were arrangements to ensure people were involved in making decisions about the support they received.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The person using the service received person centred care that met their wishes. They knew how to complain if they needed to.
Staff spoke positively about the support they received from the registered manager. The registered manager understood their responsibilities under the CQC regulations. They carried out spot checks on staff and audited records to oversee the quality and safety of the service. Feedback was sought from people and staff through regular contact and surveys.
Questions to ask the service
- Safe was rated Requires improvement on 25 May 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 25 May 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 25 May 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | 9-11 Gunnery Terrace, Cornwallis Road, London, SE18 6SW |
|---|---|
| Neighbourhood | Woolwich, Greenwich |
| Phone | 020 3925 2764 |
| Website | www.avant-gardeservices.com |
| Registered manager | Chikaodili Orakah |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 25 May 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Avant-Garde Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11781972 (opens Companies House) |
Nearest alternatives
- G Bellastouch Ltd Home care, less than 0.1 miles awayGood
- – CarePlus Healthcare Services Home care, less than 0.1 miles awayNot yet rated
- G Caring Lane Limited Home care, less than 0.1 miles awayGood
- RI Daryel Care Greenwich Home care, less than 0.1 miles awayRequires improvement
- – Franchesca Care Ltd Home care, less than 0.1 miles awayNot yet rated
Getting help from Royal Borough of Greenwich
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Greenwich
- Ask for a care needs assessment
- Phone: 020 8921 2304, Monday to Thursday 9am to 5pm, Friday 9am to 4pm. Out-of-hours emergencies: 020 8854 8888
- Contact adult social care online
- Support for carers
- Paying for care: Royal Borough of Greenwich
Checked on the council's website, November 2026.
Common questions
- Does Avant-Garde Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Avant-Garde Services Limited.
- When was Avant-Garde Services Limited last inspected?
- The Care Quality Commission's latest rating for Avant-Garde Services Limited was published on 25 May 2022.
- Who runs Avant-Garde Services Limited?
- Avant-Garde Services Limited is run by Avant-Garde Services Ltd.
- What is Avant-Garde Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 25 May 2022.