Sensiway Care Services
- Home care
- Dementia care
- Registered since 2020
- Central Derby, Derby, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
60 of 67
rated home care services in Derby are rated Good, like this one.
Sensiway Care Services: inspection record
Rated Good in February 2023, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 17 February 2023. Quoted under the Open Government Licence.
Sensiway Care Services is a domiciliary care service. It provides care for people living in their own houses and flats. People are supported in their own homes so that they can live as independently as possible. CQC regulates the personal care and support. Only 1 person was using the service at the time of the inspection and they were receiving personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The person was protected as recruitment checks were in place. The person received the support they needed as there was enough staff to provide care to them as planned and risks were managed, including for risks associated with infection and COVID-19.
Read the rest of CQC's summary
The person was supported by trained staff and care records reflected the support they received. Systems and processes to assess and monitor the service were effectively operated, to enable continuous monitor and improve the service for the person.
The person's views were respected and acted upon. Complaints were addressed and feedback was sought from the person and their family, including involvement in decisions relating to their care. The provider ensured lessons were learnt from the improvements identified at the last inspection and a business contingency plan was in place.
The person was supported to keep safe as staff were trained on how to protect them from abuse and understood the procedure to follow to report concerns. Recent feedback from the person and their relative confirmed they found the staff caring and friendly.
Systems and processes supported the person's safety. . The person's needs were assessed and monitored on an ongoing basis. The person was supported by trained staff to take their medicines and access health care professionals when needed to support their well-being.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 17 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Danuta Sylwia Grzybowska
- Ownership type
- Individual
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Sensiway Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sensiway Care Services.
- When was Sensiway Care Services last inspected?
- The Care Quality Commission's latest rating for Sensiway Care Services was published on 17 February 2023.
- Who runs Sensiway Care Services?
- Sensiway Care Services is run by Mrs Danuta Sylwia Grzybowska.
- What is Sensiway Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 February 2023.
Contact
- Phone
- 07714 252561
- Address
- Wendy Center, 72 Wilson Street, Room 1, Derby, DE1 1PL Map (opens Google Maps)
Compare nearby
- – Dovecare Services Limited Not yet rated, 0.1 miles away
- G LAM Care 24 - Derby Good, 0.1 miles away
- G Profad Care Agency Limited Good, 0.2 miles away
- – Fairest Care Ltd Not yet rated, 0.2 miles away
- – JS Care Services Not yet rated, 0.2 miles away