Honest Home Care
- Home care
- Dementia care
- Registered since 2020
- Central Barnsley, Barnsley, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
17 months
since the latest rating was published.
41 of 44
rated home care services in Barnsley are rated Good, like this one.
Honest Home Care: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G BMBC Reablement Service Good, 0.1 miles away
- G BMBC Shared Lives Good, 0.1 miles away
- RI Warrens247 Healthcare Ltd Requires improvement, 0.2 miles away
- G Home Instead Senior Care Good, 0.2 miles away
- – Sun Health Care Domiciliary Care Services No overall rating, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 June 2025 (assessment visit 9 January 2025). Quoted under the Open Government Licence.
Date of assessment: 8 April to 24 April 2025. We visited the service on 8 April 2025.
This is a domiciliary care service, registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people and those with a physical disability. At the time of the assessment the service was providing the regulated activity of personal care for 53 people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This assessment was prompted in part by receipt of information about the service as well as the length of time since we last inspected. Although we found some concerns around staff deployment, action was already being taken, and revised systems were to be implemented to improve rostering of staff.
We rated this service under our previous methodology in September 2021 where it was inspected and rated as requires improvement overall. At this assessment we reviewed all 5 key questions and rated the provider overall good.
At the last assessment the provider was found to be in breach of the legal regulation relating to good governance. Improvements were found at this assessment, and the provider was no longer in breach of the regulation related to good governance.
We found the service had a good learning culture and people and staff felt able to raise concerns.
The provider was in the process of changing to a new electronic care recording system. A transition plan was in place with paper records still being available to guide staff until all care plans on the system were fully complete and up to date. Care records we inspected were person centred and were seen to be reviewed regularly.
Staff treated people as individuals offering choice and supporting independence.
People were treated with kindness and compassion. Staff protected their privacy and dignity.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported and told us they felt happy in their work.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
The provider was previously in breach of the legal regulation in relation to good governance. Improvement was found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Beverley Jayne Knight
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 October 2021. Latest assessment published 2 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Honest Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12393502 (opens Companies House)
Getting help from Barnsley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Barnsley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01226 773300
- Contact adult social care online
- Support for carers
- Paying for care: Barnsley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Honest Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Honest Home Care.
- When was Honest Home Care last inspected?
- The Care Quality Commission's latest rating for Honest Home Care was published on 2 June 2025.
- Who runs Honest Home Care?
- Honest Home Care is run by Honest Home Care Ltd.
- What is Honest Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 June 2025.
Contact
- Phone
- 07984 443883
- Address
- 18 Churchfield Court, Barnsley, S70 2JT Map (opens Google Maps)
Compare nearby
- G BMBC Reablement Service Good, 0.1 miles away
- G BMBC Shared Lives Good, 0.1 miles away
- RI Warrens247 Healthcare Ltd Requires improvement, 0.2 miles away
- G Home Instead Senior Care Good, 0.2 miles away
- – Sun Health Care Domiciliary Care Services No overall rating, 0.2 miles away