Sun Health Care Domiciliary Care Services

Date of Assessment: 19 February to 27 February 2025. Sun Healthcare Domiciliary Care Service is a supported living service providing support to people with a learning disability and autistic people, as well as those living with physical disabilities and or sensory needs. There were 10 supported living service premises at the time of our assessment, with 16 people supported with personal care. The location is also registered to provide homecare, but at the time of this assessment nobody was using this regulated activity. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The outcomes for people using the service reflected the principles and values of 'Right support, right care, right culture' in the promotion of choice, control, independence and inclusion. Right support: Staff had taken great care to ensure peoples voices and choices were heard and to enable people to build and stay in control of their own lives. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.Right Care: People received kind and compassionate care. People’s needs and preferences were assessed, and care and support was delivered in line with current standards. People had comprehensive care plans which detailed their strengths and needs and promoted their dignity and independence. Right Culture: The provider had an effective governance system in place to identify issues we found on inspection. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality of life of their choosing.