Caremark Central Bedfordshire
- Home care
- Dementia care
- Registered since 2020
- Dunstable, Central Bedfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 27
rated home care services in Central Bedfordshire are rated Good, like this one.
Caremark Central Bedfordshire: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G T&S Healthcare Services Limited Good, 0.1 miles away
- – Natgab Care Not yet rated, 0.1 miles away
- RI Woburn Care Requires improvement, 0.2 miles away
- – APT Care Central Bedfordshire & Bedford No overall rating, 0.2 miles away
- G Civicare (Beds Herts & Bucks) Ltd Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 21 January 2022. Quoted under the Open Government Licence.
Caremark Central Bedfordshire is a domiciliary care agency providing personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Read the rest of CQC's summary
The service was supporting 26 people. At the time of the inspection, 16 people were being supported with personal care.
What inspectors found
People were happy with the care and felt safe with the way staff supported them, which they said was kind, caring and respectful. One person told us, "[Staff] are always friendly and have a smile ready. They are cheerful and extremely polite; they always start the day with a good morning. I am very happy. [Staff] present with patience."
Read the rest of CQC's summary
Risks to people's health and wellbeing were assessed and staff understood what they were doing and how to identify and report any concerns. People told us they were reassured and felt safe from the risks of infection and COVID-19. This was because staff washed their hands regularly and always wore makes, gloves and aprons when supporting them.
People felt listened to and were happy to speak to the registered manager or staff team if they had a complaint. They told us staff were approachable and any concerns were resolved quickly.
People's care was planned to be personalised and they told us they were fully involved in the planning and review of their care. The staff team were flexible when anything changed and regularly sought people's views about this. People told us their medicines, meals and drinks were all provided correctly in ways they preferred.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager ensured all staff had been checked prior to employment to make sure they were suitable for their role and people would be safe. Staff received full training and induction and took time shadowing other staff. This was so they could get to know people well and how they liked things to be done before providing their care.
The registered manager and staff team followed all the current government guidance and legislation to make sure they were following best practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating This service was registered with us on 15 May 2020 and this is the first inspection.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Gemma Smith
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Thoughtful Care Limited
- Ownership type
- Organisation
- Companies House number
- 11773891 (opens Companies House)
Getting help from Central Bedfordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Central Bedfordshire Council
- Ask for a care needs assessment
- Phone: 0300 300 8000
- Contact adult social care online
- Support for carers
- Paying for care: Central Bedfordshire Council
Checked on the council's website, November 2026.
Common questions
- Does Caremark Central Bedfordshire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremark Central Bedfordshire.
- When was Caremark Central Bedfordshire last inspected?
- The Care Quality Commission's latest rating for Caremark Central Bedfordshire was published on 21 January 2022.
- Who runs Caremark Central Bedfordshire?
- Caremark Central Bedfordshire is run by Thoughtful Care Limited.
- What is Caremark Central Bedfordshire's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 January 2022.
Contact
- Phone
- 01582 965545
- Address
- 19-21 Ashton Square, West street, Dunstable, LU6 3SN Map (opens Google Maps)
Compare nearby
- G T&S Healthcare Services Limited Good, 0.1 miles away
- – Natgab Care Not yet rated, 0.1 miles away
- RI Woburn Care Requires improvement, 0.2 miles away
- – APT Care Central Bedfordshire & Bedford No overall rating, 0.2 miles away
- G Civicare (Beds Herts & Bucks) Ltd Good, 0.2 miles away