Winserve Care Services
- Home care
- Dementia care
- Registered since 2020
- Leeds, Yorkshire and the Humber
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
16 months
since the latest rating was published.
83%
of rated home care services in Leeds are Good or Outstanding (90% across Yorkshire and the Humber, 88% across England).
Winserve Care Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Blossom Home Care Leeds & Wakefield (Good, less than 0.1 miles away) and Five Star Homecare Leeds Ltd (Good, 1.3 miles away).
Nearest home care services:
- G Blossom Home Care Leeds & Wakefield Good, less than 0.1 miles away
- RI Sure Healthcare (Leeds) Requires improvement, 1.3 miles away
- G Five Star Homecare Leeds Ltd Good, 1.3 miles away
- RI Little Angels Home Care Services Requires improvement, 1.8 miles away
- G For You Social Care Ltd Good, 1.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 June 2025 (assessment visit 15 May 2025). Quoted under the Open Government Licence.
Date of assessment: 12 June 17 June 2025. We visited the service on 12 June 2025.
This is a domiciliary care service, registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people and those with a physical disability. At the time of the assessment the service was providing the regulated activity of personal care for 29 people.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We rated this service under our previous methodology in May 2022 where it was inspected and rated as requires improvement overall. At this assessment we rated the provider good.
At the last assessment the provider was found to be in breach of the legal regulation relating to good governance. Improvements were found at this assessment, and the provider was no longer in breach of the regulation related to good governance. The provider had introduced an Electronic Medication Administration Record (EMAR) system and a digital care record system, to ensure good governance.
People were not receiving formal reviews at the time of the assessment. We spoke with the management who told us they had been completing informal reviews however would complete formal reviews straight away. No-one we spoke with said they had any concerns relating to their care plans.
Staff treated people as individuals offering choice and supporting independence.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect. At our last assessment we rated this key question good. At this assessment we looked at 1 quality statement and the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment we looked at 1 quality statement and the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Amon Mutyasira
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 27 July 2022. Latest assessment published 30 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Winserve Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 12398800 (opens Companies House)
Winserve Care Services Ltd runs 2 services in England, 1 of them in Yorkshire and the Humber. 0 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Winserve Care Services Ltd
- – Winserve Care Services Not yet rated. Home care, Cornwall, South West
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Winserve Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Winserve Care Services.
- When was Winserve Care Services last inspected?
- The Care Quality Commission's latest rating for Winserve Care Services was published on 30 June 2025.
- Who runs Winserve Care Services?
- Winserve Care Services is run by Winserve Care Services Ltd. It runs 2 services in England, 1 of them in Yorkshire and the Humber.
- What is Winserve Care Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0113 304 8777
- Address
- Suit 52, Pure Offices, Turnberry Park Road, Gildersome, Morley, Leeds, LS27 7LE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Blossom Home Care Leeds & Wakefield (Good, less than 0.1 miles away) and Five Star Homecare Leeds Ltd (Good, 1.3 miles away).
Nearest home care services:
- G Blossom Home Care Leeds & Wakefield Good, less than 0.1 miles away
- RI Sure Healthcare (Leeds) Requires improvement, 1.3 miles away
- G Five Star Homecare Leeds Ltd Good, 1.3 miles away
- RI Little Angels Home Care Services Requires improvement, 1.8 miles away
- G For You Social Care Ltd Good, 1.9 miles away