Leeds
- Home care
- Dementia care
- Registered since 2020
- Kirkstall, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Leeds: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Classic Health Care Solutions-Leeds Good, less than 0.1 miles away
- – Main Site No overall rating, less than 0.1 miles away
- G Nefid Personnel Good, less than 0.1 miles away
- – Pro Healthcare Services No overall rating, less than 0.1 miles away
- RI Quodesh Healthcare Consultancy Ltd Requires improvement, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 21 December 2022. Quoted under the Open Government Licence.
Summary Leeds is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of our inspection, 4 people were receiving regulated activity. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Read the rest of CQC's summary
People's experience of using the service and what we found There was oversight of the service through quality assurance systems however the action plan lacked details. We recommend the provider reviews and updates the action plan.
Systems were in place to help keep people safe. Staff were up to date with safeguarding training and there was a safeguarding tracker in place. There was enough staff and staff had enough time to complete care. People received their medicines as prescribed.
People's needs were assessed and documented clearly in care plans. Care plans included information relating to people's capacity. Staff were provided with support through training, supervision and competency checks. Staff were up to date with training. The provider worked with other agencies such as social services, district nurses and the GP.
Feedback about the care was positive. Staff respected people's privacy and dignity. People were supported to make decisions about their care, and this was well documented. The provider collected feedback and included family members where appropriate in care decisions.
People's care was reviewed to ensure care remained appropriate. Records of daily care followed the care plans. There was a complaints procedure and learning from complaints was shared with staff.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joyce Chiyaka
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Newdon Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 08488346 (opens Companies House)
Newdon Care Services Limited runs 2 services, all in Yorkshire and the Humber. 2 are rated Good or Outstanding.
Other services run by Newdon Care Services Limited
- G Newdon Care Services Limited Good. Home care, Doncaster
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Leeds provide nursing care?
- The Care Quality Commission's register does not list nursing care for Leeds.
- When was Leeds last inspected?
- The Care Quality Commission's latest rating for Leeds was published on 21 December 2022.
- Who runs Leeds?
- Leeds is run by Newdon Care Services Limited. It runs 2 services, all in Yorkshire and the Humber.
- What is Leeds's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 December 2022.
Contact
- Phone
- 0113 288 3006
- Address
- Office 33, Flexspace - Burley Hill Trading Estate, Burley Road, Leeds, LS4 2PU Map (opens Google Maps)
Compare nearby
- G Classic Health Care Solutions-Leeds Good, less than 0.1 miles away
- – Main Site No overall rating, less than 0.1 miles away
- G Nefid Personnel Good, less than 0.1 miles away
- – Pro Healthcare Services No overall rating, less than 0.1 miles away
- RI Quodesh Healthcare Consultancy Ltd Requires improvement, less than 0.1 miles away