My Horizon Care Ltd
- Home care
- Dementia care
- Registered since 2020
- Harehills, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Inadequate to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 132
rated home care services in Leeds are rated Good, like this one.
My Horizon Care Ltd: inspection record
Rated Good in October 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Angels Healthcare Solutions Ltd Good, 0.2 miles away
- G Goshen Social Care Ltd Good, 0.2 miles away
- RI Headquarters BC Care Ltd Requires improvement, 0.2 miles away
- – Health First Care Services Ltd Not yet rated, 0.2 miles away
- G Personal Care Specialists Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 5 October 2022. Quoted under the Open Government Licence.
My Horizon Care is a domiciliary care agency providing personal care to adults living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. During our inspection visit, the service was caring for 10 people.
What inspectors found
Feedback from people and most relatives was that care provided was safe and they were confident any concerns raised would be acted upon immediately.
Read the rest of CQC's summary
Medication was managed well overall. However, after reviewing all the evidence gathered, we have made a recommendation for the registered manager to make improvements in the recording of medication when this task is the joint responsibility between the provider and relatives of people using the service, to ensure it is in line with best practice and guidance.
Most relevant risks to people's care were assessed and measures put in place to manage those risks. Staff had a good understanding of how to support people safely and knew what to do if they had concerns about people's safety. Staff had completed safeguarding training and knew how to report concerns. The provider ensured staff followed safe infection control practices and had enough personal protective equipment (PPE).
Staff were recruited safely. People and relatives told us staff mostly arrived on time however, some commented care workers sometimes rushed in and out during their visits. People and relatives told us the service had a positive impact on their lives and staff were kind and caring.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff felt well supported by management. There was a system in place to ensure staff were inducted and shadowed other experienced members of staff. Staff received varied training. The registered manager told us additional training would be put in place for staff, if required, to meet the needs of new care packages.
Regular audits on care, medication and staff's approach were being conducted. However, we found issues identified regarding the recording of medication had not been identified and addressed previously.
Relatives and people knew the manager and most told us they were approachable. The registered manager told us about their plans to continue developing the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 5 October 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Ebiere Odumah
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 5 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- My Horizon Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11769798 (opens Companies House)
My Horizon Care Ltd runs 3 services, all in Yorkshire and the Humber. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by My Horizon Care Ltd
- – My Horizon Care (York) Not yet rated. Home care, York
- – My Horizon Care Ltd - The Oaks Not yet rated. Care home, Leeds
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does My Horizon Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for My Horizon Care Ltd.
- When was My Horizon Care Ltd last inspected?
- The Care Quality Commission's latest rating for My Horizon Care Ltd was published on 5 October 2022.
- Who runs My Horizon Care Ltd?
- My Horizon Care Ltd is run by My Horizon Care Ltd. It runs 3 services, all in Yorkshire and the Humber.
- What is My Horizon Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2022.
Contact
- Phone
- 07460 472050
- Address
- 324 Oakwood Lane, Leeds, LS8 3LF Map (opens Google Maps)
Compare nearby
- G Angels Healthcare Solutions Ltd Good, 0.2 miles away
- G Goshen Social Care Ltd Good, 0.2 miles away
- RI Headquarters BC Care Ltd Requires improvement, 0.2 miles away
- – Health First Care Services Ltd Not yet rated, 0.2 miles away
- G Personal Care Specialists Good, 0.2 miles away