You & I Care - Essex
- Home care
- Dementia care
- Registered since 2020
- Chelmsford, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
You & I Care - Essex: inspection record
Rated Good in November 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- – Blue Bay Care Services Ltd Not yet rated, less than 0.1 miles away
- – Chelmsford Office Not yet rated, less than 0.1 miles away
- – Haytan Health Care Services Ltd Not yet rated, less than 0.1 miles away
- G Hightower Care Services Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 19 November 2021. Quoted under the Open Government Licence.
You & I Care is a domiciliary care service providing personal care to two people aged 65 and over at the time of the inspection. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Relatives told us their family member was safe and they had no concerns about their safety. Suitable arrangements were in place to protect people from abuse and avoidable harm. Staff understood how to raise concerns and knew what to do to safeguard people. Risks to people's safety and wellbeing were assessed, recorded and followed by staff. Suitable arrangements were in place to ensure people received their medication as they should. Enough numbers of staff were available to support people safely. Staff recruitment and selection practices and procedures were robust. People were protected by the service's prevention and control of infection arrangements.
Read the rest of CQC's summary
Suitable arrangements were in place to ensure staff were trained and newly appointed staff received an appropriate induction. Staff felt valued and supported by the registered manager. People were supported with their dietary requirement needs. The service ensured they worked collaboratively with others and people were supported to access healthcare services and needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
Relatives confirmed their family member was treated with care, kindness, respect and dignity. Relatives were consistently reassuring about staffs caring attitude, confirming there were positive interactions with staff. People's care and support needs were clearly documented, and staff had a good understanding and knowledge of these and the care to be delivered.
People told us the service was well managed. Quality assurance arrangements enabled the provider and registered manager to monitor the quality of the service provided and staff performance.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lausa Biragi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 November 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- You & I Care Ltd
- Ownership type
- Organisation
- Companies House number
- 10252479 (opens Companies House)
You & I Care Ltd runs 4 services in England, 3 of them in the East of England. 3 are rated Good or Outstanding and 1 has no rating yet.
Other services run by You & I Care Ltd
- G You & I Care - Surrey Good. Home care, Surrey, South East
- G You & I Care Ltd Good. Home care, Essex
- – You & I Care - Hertfordshire Not yet rated. Home care, Hertfordshire
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does You & I Care - Essex provide nursing care?
- The Care Quality Commission's register does not list nursing care for You & I Care - Essex.
- When was You & I Care - Essex last inspected?
- The Care Quality Commission's latest rating for You & I Care - Essex was published on 19 November 2021.
- Who runs You & I Care - Essex?
- You & I Care - Essex is run by You & I Care Ltd. It runs 4 services in England, 3 of them in the East of England.
- What is You & I Care - Essex's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2021.
Contact
- Phone
- 0808 178 0981
- Address
- Halford House, 2 Coval Lane, Chelmsford, CM1 1TD Map (opens Google Maps)
Compare nearby
- – Benji Lifecare Ltd Not yet rated, less than 0.1 miles away
- – Blue Bay Care Services Ltd Not yet rated, less than 0.1 miles away
- – Chelmsford Office Not yet rated, less than 0.1 miles away
- – Haytan Health Care Services Ltd Not yet rated, less than 0.1 miles away
- G Hightower Care Services Good, less than 0.1 miles away