Everycare Hillingdon
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
Everycare Hillingdon: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and December 2023.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 5 December 2023. Quoted under the Open Government Licence.
Everycare Hillingdon is a domiciliary care service providing personal care and support to people living in their own homes. All the people receiving support were funding their own care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection the service provided support for 26 adults and older people of which 19 people received support with personal care.
What inspectors found
Incidents and accidents were recorded and investigated but lessons which could be learned to reduce future risk were not always identified and recorded. We have made a recommendation about the identification of lessons learned following incidents and accident.
Complaints were investigated and responded to, but reviews were not always carried out to identify if any actions could be taken to reduce the risk of reoccurrence. We have made a recommendation about the identification of actions to be taken to reduce risks following a complaint.
Read the full summary
People felt they were safe when they received care in their home. Relatives also felt their family member was safe when supported by staff. The provider had a robust recruitment process. Medicines were managed in a safe manner and people received their medicines as prescribed. Infection control procedures were followed by staff.
Staff received appropriate training so they could meet people's care and support needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's care and support needs were assessed and reviewed regularly.
People felt the staff were kind, caring and respected their dignity and privacy. Care plans identified people's cultural and religious preferences. People's care was provided in a person-centred manner with care plans identifying their support need and how they wanted their care provided. People's communication support needs were identified.
The provider had a range of quality assurance processes in place to monitor the quality of the care being provided. The provider worked in partnership with other organisations.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Ground Floor, Ferrari House, 258 Field End Road, Ruislip, HA4 9UU |
|---|---|
| Phone | 01895 530083 |
| Registered manager | Anirudh Gokani |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 5 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Shankaraya Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08484488 (opens Companies House) |
Nearest alternatives
- – Fine Care Services Ltd Home care, less than 0.1 miles awayNot yet rated
- – Signet Healthcare Limited Home care, 0.1 miles awayNo overall rating
- G Pinner Home care, 0.4 miles awayGood
- – Doorstep Care Office Home care, 0.9 miles awayNot yet rated
- G Carpenders Care Limited Home care, 1.1 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Everycare Hillingdon provide nursing care?
- The Care Quality Commission's register does not list nursing care for Everycare Hillingdon.
- When was Everycare Hillingdon last inspected?
- The Care Quality Commission's latest rating for Everycare Hillingdon was published on 5 December 2023.
- Who runs Everycare Hillingdon?
- Everycare Hillingdon is run by Shankaraya Ltd.
- What is Everycare Hillingdon's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 December 2023.