Comfcare Main Office
- Home care
- Dementia care
- Registered since 2020
- Moredon, Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 33
rated home care services in Swindon are rated Good, like this one.
Comfcare Main Office: inspection record
Rated Good in December 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Caring@Home Ltd No overall rating, less than 0.1 miles away
- G Crystal Caring Good, less than 0.1 miles away
- O First City Nursing Services Outstanding, less than 0.1 miles away
- – Earnest Support Care Ltd Not yet rated, 0.2 miles away
- – Proalliance Care Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 4 December 2021. Quoted under the Open Government Licence.
Comfcare Main Office is a domiciliary care agency providing personal care to two people aged 65 and over at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives gave us positive feedback about the service and the care provided. The registered manager mainly carried out the home visits to people. They had developed a positive caring relationship with people they supported. One relative told us, "The manager's priority always would be [person using the service]." People and relatives felt safe using the service and had no complaints.
Read the rest of CQC's summary
People's needs were assessed prior to receiving a service. Their needs were recorded in detail in order to support the person safely and effectively. Records noted the help people required and the risks they might face in everyday life. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were safe medicines management practices and the registered manager was trained to administer medicines to people. People did not currently require the registered manager to work with other agencies. However, if people needed help to attend health care appointments, then the registered manager would accompany people to ensure their health needs were being met.
There were good infection control practices being followed. The registered manager confirmed they had plenty of personal protective equipment to protect themselves and others from infections.
The registered manager was keen to recruit staff, but at the time of the inspection there were no other care staff working in the service. There were systems in place to safely recruit, support staff and provide training as and when staff were recruited. We were satisfied that the registered manager was fully aware of their responsibilities in managing a staff team.
There were audits in place to help the registered manager monitor the quality of the service and to take action if improvements needed to be made.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mariana Ndikaru
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 December 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comfcare Services Ltd
- Ownership type
- Organisation
- Companies House number
- 09030511 (opens Companies House)
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Comfcare Main Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfcare Main Office.
- When was Comfcare Main Office last inspected?
- The Care Quality Commission's latest rating for Comfcare Main Office was published on 4 December 2021.
- Who runs Comfcare Main Office?
- Comfcare Main Office is run by Comfcare Services Ltd.
- What is Comfcare Main Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 December 2021.
Contact
- Phone
- 01793 387220
- Address
- Unit 6, Darby Close, Cheney Manor Industrial Estate, Swindon, SN2 2PN Map (opens Google Maps)
Compare nearby
- – Caring@Home Ltd No overall rating, less than 0.1 miles away
- G Crystal Caring Good, less than 0.1 miles away
- O First City Nursing Services Outstanding, less than 0.1 miles away
- – Earnest Support Care Ltd Not yet rated, 0.2 miles away
- – Proalliance Care Not yet rated, 0.3 miles away