Kingfisher Home Care Ltd
- Home care
- Dementia care
- Registered since 2020
- Lymington, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Kingfisher Home Care Ltd: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St. George's Home Care Good, 0.8 miles away
- G Glyn Domiciliary Good, 2.7 miles away
- G Oakhaven Care Limited Good, 2.8 miles away
- G Your Life (Lymington) Good, 2.9 miles away
- G Home Instead New Forest Good, 3 miles away
About the service
From the Care Quality Commission's inspection report published 22 March 2023. Quoted under the Open Government Licence.
Forest Green Care Services Ltd is a domiciliary care provider. At the time of this inspection 7 people received personal care support from the service. The service supported older people, some of who were living with dementia, within their own homes.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where people do receive personal care, we also consider any wider social care provided by the service. Not everyone who used the service received personal care.
What inspectors found
Governance systems had improved since the last inspection, but we continued to find examples where records relating to people's care and to the management of the service were not always complete and up to date. Further improvements were planned and new systems were being introduced to support this.
Read the rest of CQC's summary
Staff felt supported by management and enjoyed working at the service. The provider had an open and honest approach to care delivery and reported accidents and incidents and informed those involved as necessary.
People felt safe using the service. Improvements had been made to the recruitment checks to ensure that new staff were of good character. Risks concerned with people's health, care and the environment were being more robustly assessed and reduced as far as was practicable. Medicines administration records (MAR) confirmed people had received their medicines as prescribed.
Systems were in place to protect people from abuse. Staff we spoke with were aware of how to identify, prevent and report abuse. There were enough staff to keep people safe. Staff training had improved. Staff received regular support to enable them to carry out their roles effectively. People were supported with their nutritional needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Well-led was rated Requires improvement on 22 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Chaoyu Jin
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 22 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kingfisher Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12569216 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Kingfisher Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kingfisher Home Care Ltd.
- When was Kingfisher Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Kingfisher Home Care Ltd was published on 22 March 2023.
- Who runs Kingfisher Home Care Ltd?
- Kingfisher Home Care Ltd is run by Kingfisher Home Care Ltd.
- What is Kingfisher Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 March 2023.
Contact
- Phone
- 01590 644456
- Address
- 25 Swallow Drive, Milford On Sea, Lymington, SO41 0XD Map (opens Google Maps)
Compare nearby
- G St. George's Home Care Good, 0.8 miles away
- G Glyn Domiciliary Good, 2.7 miles away
- G Oakhaven Care Limited Good, 2.8 miles away
- G Your Life (Lymington) Good, 2.9 miles away
- G Home Instead New Forest Good, 3 miles away