Folson Care Ltd
- Home care
- Dementia care
- Registered since 2020
- Wigan, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 31
rated home care services in Wigan are rated Good, like this one.
Folson Care Ltd: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- I UCS Medical Inadequate, 1.4 miles away
- G Essential Homecare Ltd Good, 2.1 miles away
- G Helping Hands Wigan Good, 2.1 miles away
- G Combined Care Services Good, 2.2 miles away
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 2.3 miles away
About the service
From the Care Quality Commission's inspection report published 5 January 2022. Quoted under the Open Government Licence.
Folson Care Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to younger and older adults with various needs including, physical disabilities, mental health conditions, and people living with dementia. At the time of this inspection one person was using the service. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were protected from the risks of abuse and staff were trusted to keep them safe. Staff had received training in safeguarding people. Risks associated with people's care had been identified and care plans provided staff with the information they needed to manage the identified risk. People received their medicines as prescribed. Staff received training in infection prevention and control and told us Personal Protective Equipment (PPE) was readily available to them. Recruitment checks were robust to ensure staff were suitable to work with vulnerable adults
Read the rest of CQC's summary
Staff had received an induction when they first started working at the service and training relevant to their roles had been provided. People's needs were assessed prior to starting with the service and care plans were developed according to people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff had received training in equality and diversity and they were committed to ensuring people were treated well. People's views and decisions about care were incorporated when their care packages were devised. People were treated with dignity and respect. People's independency was encouraged where possible.
Care plans were detailed and person-centred. The care plans provided guidance for staff about how best to support people's needs and preferences. People's communication needs were met. The service had not received any complaints.
Person-centred care was promoted. The registered manager and staff demonstrated a commitment to people, and they displayed person-centred values. Governance systems were in place to monitor the standard of care people received. Staff praised the registered manager and wider management team and they felt supported in their roles. The registered manager worked effectively in partnership with other health and social care organisations and networks to build connections and achieve better outcomes for people using the service.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Cheryl Naylor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Folson Care Ltd
- Ownership type
- Organisation
- Companies House number
- 10415545 (opens Companies House)
Getting help from Wigan Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wigan Council
- Ask for a care needs assessment
- Phone: 01942 828777, Monday to Friday 8.45am to 5pm. Urgent enquiries outside these hours (24 hours a day): same number
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Folson Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Folson Care Ltd.
- When was Folson Care Ltd last inspected?
- The Care Quality Commission's latest rating for Folson Care Ltd was published on 5 January 2022.
- Who runs Folson Care Ltd?
- Folson Care Ltd is run by Folson Care Ltd.
- What is Folson Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 January 2022.
Contact
- Phone
- 01942 272233
- Address
- Unit 4 155a Bolton Road, Ashton-in-makerfield, Wigan, WN4 8AE Map (opens Google Maps)
Compare nearby
- I UCS Medical Inadequate, 1.4 miles away
- G Essential Homecare Ltd Good, 2.1 miles away
- G Helping Hands Wigan Good, 2.1 miles away
- G Combined Care Services Good, 2.2 miles away
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 2.3 miles away