JK Caring Carers Ltd
- Home care
- Dementia care
- Registered since 2020
- Central Southend-on-Sea, Southend-on-Sea, East of England
This service is registered but is not currently providing care.
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Requires improvement to Inadequate.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
JK Caring Carers Ltd: inspection record
Rated Inadequate in December 2022, down from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ashley Care (Good, less than 0.1 miles away) and First Point 24 (Good, 0.1 miles away).
Nearest home care services:
- – Mavin Recruitment Limited Not yet rated, less than 0.1 miles away
- G Ashley Care Good, less than 0.1 miles away
- RI Concept Care Solutions Requires improvement, less than 0.1 miles away
- G First Point 24 Good, 0.1 miles away
- – Naidcare No overall rating, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 14 December 2022. Quoted under the Open Government Licence.
JK Caring Carers Ltd provides support to people living in their own house, flat or other specialist housing accommodation. At the time of our inspection there were 61 people using the service via the domiciliary care agency.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Risks for people were not identified, recorded and mitigated in relation to their care and support needs. Not all staff who administered people's medication had achieved up to date medication training and care plans did not clearly and accurately document the level of medicine support required. People were placed at risk of harm as staff recruitment checks continued not to be safe. People's call times were inconsistent, and this placed them at risk of not receiving their care and support as they should.
Read the rest of CQC's summary
Staff did not have up to date training. Although staff told us they felt supported, not all staff had received formal supervision. JK Caring Carers Ltd was not well-led. Quality assurance and governance arrangements were not effective. Lessons were not learned to make required improvements.
People told us they felt safe and had no concerns about their safety or wellbeing when staff visited them. Staff had access to Personal Protective Equipment [PPE]. Staff had completed an 'in-house' induction. People had access to healthcare professionals as required. People's capacity to make decisions had been assessed and staff sought people's consent prior to providing support.
Registration details
- Registered manager
- Kawadza Moyo
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- JK (Caring Carers) Limited
- Ownership type
- Organisation
- Companies House number
- 08289022 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does JK Caring Carers Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for JK Caring Carers Ltd.
- When was JK Caring Carers Ltd last inspected?
- The Care Quality Commission's latest rating for JK Caring Carers Ltd was published on 14 December 2022.
- Who runs JK Caring Carers Ltd?
- JK Caring Carers Ltd is run by JK (Caring Carers) Limited.
- What is JK Caring Carers Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 14 December 2022.
Contact
- Phone
- 01702 213955
- Address
- 3 Weston Chambers, Weston Road, Southend-on-sea, SS1 1AT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ashley Care (Good, less than 0.1 miles away) and First Point 24 (Good, 0.1 miles away).
Nearest home care services:
- – Mavin Recruitment Limited Not yet rated, less than 0.1 miles away
- G Ashley Care Good, less than 0.1 miles away
- RI Concept Care Solutions Requires improvement, less than 0.1 miles away
- G First Point 24 Good, 0.1 miles away
- – Naidcare No overall rating, 0.1 miles away