Care at Home Gloucester
- Home care
- Dementia care
- Registered since 2020
- Gloucester, Gloucestershire, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
87%
of rated home care services in Gloucestershire are Good or Outstanding (91% across the South West, 88% across England).
Care at Home Gloucester: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Nightingales Home Care (Good, 0.4 miles away) and Prosperity Care and Wellbeing (Good, 0.4 miles away).
Nearest home care services:
- RI Naswell Care LTD Requires improvement, 0.2 miles away
- – Profound Housing and Support Ltd Not yet rated, 0.2 miles away
- G Nightingales Home Care Good, 0.4 miles away
- G Prosperity Care and Wellbeing Good, 0.4 miles away
- – Bosun Care Limited No overall rating, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 July 2026 (assessment visit 21 July 2026). Quoted under the Open Government Licence.
Date of Assessment: 29 April 2026 to 29 May 2026. We visited the registered office on 6 May 2026 and supported living accommodation on 6, 7 and 8 May 2026.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed all 33 quality statements across the safe, effective, caring, responsive and well-led key questions. As a result of our assessment, we rated the service good.
People were safe and protected from abuse and avoidable harm.The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
People’s care, treatment and support achieved good outcomes and promoted a good quality of life. People received effective assessments and reviews of their health, social care and communication needs. The provider worked well across teams and services to support people.
We observed very good interactions between staff and the people they supported in all the supported living homes we visited. Staff were very person-centred and clearly knew people very well, showing a genuine dedication to ensuring the best possible care for those they supported. People were treated with kindness, empathy and compassion.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the service applied the principles of the ‘Right support, right care, right culture guidance, and the Real Tenancy Test, which is the guidance CQC follows to ensure that people in supported living arrangements have genuine human and tenancy rights.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Duane Walmsley
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Holmleigh Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 04022083 (opens Companies House)
Holmleigh Care Homes Limited runs 4 services, all in the South West. 2 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Holmleigh Care Homes Limited
- G Care at Home Good. Home care, Gloucestershire
- G Care at Home (High Street) Good. Home care, Gloucestershire
- RI Care at Home (Swindon) Requires improvement. Home care, Swindon
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Care at Home Gloucester provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care at Home Gloucester.
- When was Care at Home Gloucester last inspected?
- The Care Quality Commission's latest rating for Care at Home Gloucester was published on 30 July 2026.
- Who runs Care at Home Gloucester?
- Care at Home Gloucester is run by Holmleigh Care Homes Limited. It runs 4 services, all in the South West.
- What is Care at Home Gloucester's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01452 300025
- Address
- Mill Place 1, Unit 1, 90 Bristol Road, Gloucester, GL1 5SQ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Nightingales Home Care (Good, 0.4 miles away) and Prosperity Care and Wellbeing (Good, 0.4 miles away).
Nearest home care services:
- RI Naswell Care LTD Requires improvement, 0.2 miles away
- – Profound Housing and Support Ltd Not yet rated, 0.2 miles away
- G Nightingales Home Care Good, 0.4 miles away
- G Prosperity Care and Wellbeing Good, 0.4 miles away
- – Bosun Care Limited No overall rating, 0.5 miles away