Heritage Care Place
Home care, Harrow
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Heritage Care Place: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
No ratings have been published for this service yet.
What inspectors found
From the Care Quality Commission's assessment published 3 April 2025 (assessment visit 3 January 2025). Quoted under the Open Government Licence.
Heritage Care Place is a domiciliary care agency registered to provide personal care to people in their own homes. The service provides support to people of all ages and different abilities. At the time of this assessment, they supported 3 people who received personal care. The Care Quality Commission (CQC) only inspect the service received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.
We inspected the service on 20 February 2023 but were unable to rate the service due to insufficient evidence. We carried out this assessment to make sure the provider was meeting required standards.
Read the full summary
Assessment activity started on 27 February 2025 and ended on 10 March 2025.
There was a registered manager in post. A registered manager is a person who has registered with the CQC to manage the service. This means that they and the provider are legally responsible for how the service operates.
We assessed all the quality statements from the safe, effective, caring, responsive and well-led key questions. The overall rating for the service is requires improvement. We found 2 breaches of legal regulations in relation to safe care and treatment and good governance. Appropriate risk assessments were not always in place and therefore there was a lack of detail as to how risks should be managed and mitigated. Governance systems failed to identify concerns we found during this inspection. Some records required improvements to ensure information was detailed and informative. We have asked the provider for an action plan in response to the concerns found at this assessment.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At this assessment we rated this key question requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. We found 1 breach of regulation in respect of safe care and treatment. Risk assessments were not always in place for people and there was a risk staff did not always provide care safely.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At this assessment we rated this key question requires improvement. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At this assessment we rated this key question good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At this assessment we rated this key question good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At this assessment we rated this key question requires improvement. This meant the management and leadership was inconsistent.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Devonshire House, 582 Honeypot Lane, Stanmore, HA7 1JS |
|---|---|
| Neighbourhood | Stanmore, Harrow |
| Registered manager | Akinjimi Akinola |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 7 June 2023 (opens the Care Quality Commission website) Latest assessment published 3 April 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Heritage Care Place Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10299873 (opens Companies House) |
Nearest alternatives
- G Best Care 4 U Stanmore Home care, less than 0.1 miles awayGood
- G Nisacraftcare Home care, less than 0.1 miles awayGood
- RI Three Counties Care Services Ltd Home care, less than 0.1 miles awayRequires improvement
- RI UK Specialist Care Ltd Home care, less than 0.1 miles awayRequires improvement
- G Silver Oak Care Ltd Home care, 0.1 miles awayGood
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Heritage Care Place provide nursing care?
- The Care Quality Commission's register does not list nursing care for Heritage Care Place.
- When was Heritage Care Place last inspected?
- The Care Quality Commission's latest rating for Heritage Care Place was published on 3 April 2025.
- Who runs Heritage Care Place?
- Heritage Care Place is run by Heritage Care Place Limited.
- What is Heritage Care Place's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.