Faro Lodge

The provider supported many people who used the service for short stays, periodically throughout the year. The provider had not assessed the mental capacity of any person using the service and had instead completed a Best Interest Decision and Deprivation of Liberty authorisation request. This is not in line with the principles of the Mental Capacity Act 2005. People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.

Communication between the staff and the person supported on the day of the inspection was positive and the person appeared well engaged. Care plans lacked sufficient detail on how to communicate with people, causing a risk that the support may not be consistent.

At this inspection we found the same areas we had highlighted in our previous inspection, evidencing a lack of progress had been made following our last inspection. In addition, other areas appear to of now deteriorated and additional breaches of regulation have now been identified.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.