Long Stratton Supported Living
- Home care
- Dementia care
- Registered since 2013
- Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
81 of 115
rated home care services in Norfolk are rated Good, like this one.
Long Stratton Supported Living: inspection record
Rated Good in July 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Almond Tree Care Ltd Requires improvement, 5.2 miles away
- – Acorn 2 Oak Care Limited Not yet rated, 6.8 miles away
- – East Point Care Wymondham Not yet rated, 7.3 miles away
- G PCT Care Services Ltd Head Office Good, 7.5 miles away
- G Complete Caring Limited Good, 7.9 miles away
About the service
From the Care Quality Commission's inspection report published 13 July 2019. Quoted under the Open Government Licence.
Long Stratton Supported Living is a supported living service. The service supports people to live in their own home as independently as possible. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection, the regulated service was supporting four people with Learning Disabilities.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service lived in their own homes within the local community. They received planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Read the rest of CQC's summary
Staff understood how to keep people safe from abuse and they understood how to manage risks. People received their medicines as they were prescribed. The service had systems in place to monitor incidents and accidents to prevent things going wrong again in the future.
People's needs were holistically assessed. Staff received the training they needed to deliver care in a person- centred way. People were supported to eat and drink in a way that helped maintain their independence. The service worked with health professionals to ensure people had access to healthcare. The service was focussed on making sure people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.
People were supported by staff who were kind and caring and spent time getting to know them. People were supported to be involved in their care in a way that promoted independence and maintained privacy and dignity.
The service was responsive to people's individual needs. Support staff knew people well and could quickly identify any changing needs. The service had systems in place to meet people's different communication needs. People were supported to pursue hobbies and interests and to be part of their local community.
People and staff were very positive about the managers in the service. Managers were seen as approachable. They listened and responded to people's concerns. There were robust systems in place to monitor and improve quality. The service worked closely with other organisations and professionals to enhance outcomes for people.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jane Abel
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 13 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Independence Matters C.I.C.
- Ownership type
- Organisation
- Companies House number
- 08530621 (opens Companies House)
Independence Matters C.I.C. runs 11 services, all in the East of England. 7 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Independence Matters C.I.C.
- G Church Green Lodge Good. Care home with nursing, Norfolk
- G Floating Support City Good. Home care, Norfolk
- G Home Support Matters Beccles Good. Home care, Suffolk
- G Norwich Supported Living Good. Home care, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Long Stratton Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Long Stratton Supported Living.
- When was Long Stratton Supported Living last inspected?
- The Care Quality Commission's latest rating for Long Stratton Supported Living was published on 13 July 2019.
- Who runs Long Stratton Supported Living?
- Long Stratton Supported Living is run by Independence Matters C.I.C.. It runs 11 services, all in the East of England.
- What is Long Stratton Supported Living's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 July 2019.
Contact
- Phone
- 01508 530820
- Address
- 26 Depwade Court, Long Stratton, Norwich, NR15 2XY Map (opens Google Maps)
Compare nearby
- RI Almond Tree Care Ltd Requires improvement, 5.2 miles away
- – Acorn 2 Oak Care Limited Not yet rated, 6.8 miles away
- – East Point Care Wymondham Not yet rated, 7.3 miles away
- G PCT Care Services Ltd Head Office Good, 7.5 miles away
- G Complete Caring Limited Good, 7.9 miles away