No 19 Respite House
- Care home
- 4 beds
- No nursing
- Registered since 2021
- Central Plymouth, Plymouth, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
17 of 83
rated care homes in Plymouth are rated Requires improvement, like this one.
No 19 Respite House: inspection record
Rated Requires improvement in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: IOTA CARE (Outstanding, less than 0.1 miles away) and Trenant House Care Home (Good, 0.2 miles away).
Nearest care homes:
- O IOTA CARE Outstanding, less than 0.1 miles away
- G Trenant House Care Home Good, 0.2 miles away
- G Clearview Good, 0.3 miles away
- G Inglenook House Good, 0.3 miles away
- G Laburnum Lodge Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 6 August 2022. Quoted under the Open Government Licence.
No 19 Respite House, known as No 19, is a respite service for adults with learning disabilities and/or autistic people. It is registered with the Care Quality Commission to provide accommodation and personal care for up to three people at any one time. At the time of the inspection there were three people staying at the service.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Read the rest of CQC's summary
Right support: Model of care and setting maximises people's choice, control and Independence. People were able to choose how they spent their time and were supported by staff to take part in activities and pursue their interests in their local area/community. People were supported and encouraged to be independent and staff had a good awareness of people's needs and preferences. However, we found more work was needed to embed the principles of the Mental Capacity Act 2005 (MCA).
Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Staff knew people well and understood how to communicate effectively with people. Staff spoke to people in a dignified and respectful way and it was clear from our observations that people and staff had developed good relationships. However, people's care and support plans were not always reflective of their range of needs.
Right culture: The ethos, values and attitudes of managers and staff helped to ensure people using services were enabled to lead confident, inclusive and empowered lives. The registered manager and staff spoke passionately about promoting people's wellbeing, safety, and security. Staff understood their role in making sure that people came first, and their care and support was tailored to their individual needs and preferences.
Questions to ask when you visit
- Safe was rated Requires improvement on 6 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 6 August 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 6 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Mark Peard
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- IOTA Care Limited
- Ownership type
- Organisation
- Companies House number
- 07639091 (opens Companies House)
IOTA Care Limited runs 3 services, all in the South West. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by IOTA Care Limited
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does No 19 Respite House provide nursing care?
- No. The Care Quality Commission lists No 19 Respite House as a care home without nursing.
- How many beds does No 19 Respite House have?
- The Care Quality Commission's register lists 4 beds at No 19 Respite House.
- When was No 19 Respite House last inspected?
- The Care Quality Commission's latest rating for No 19 Respite House was published on 6 August 2022.
- Who runs No 19 Respite House?
- No 19 Respite House is run by IOTA Care Limited. It runs 3 services, all in the South West.
- What is No 19 Respite House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 August 2022.
Contact
- Phone
- 01752 221334
- Address
- 19 Mount Gould Road, Plymouth, PL4 7PT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: IOTA CARE (Outstanding, less than 0.1 miles away) and Trenant House Care Home (Good, 0.2 miles away).
Nearest care homes:
- O IOTA CARE Outstanding, less than 0.1 miles away
- G Trenant House Care Home Good, 0.2 miles away
- G Clearview Good, 0.3 miles away
- G Inglenook House Good, 0.3 miles away
- G Laburnum Lodge Good, 0.3 miles away