IOTA CARE
- Care home
- 3 beds
- No nursing
- Registered since 2012
- Central Plymouth, Plymouth, South West
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
8 of 83
rated care homes in Plymouth are rated Outstanding, like this one.
IOTA CARE: inspection record
Rated Outstanding in January 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI No 19 Respite House Requires improvement, less than 0.1 miles away
- G Trenant House Care Home Good, 0.2 miles away
- G Clearview Good, 0.3 miles away
- G Inglenook House Good, 0.3 miles away
- G Laburnum Lodge Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 25 January 2020. Quoted under the Open Government Licence.
Iota Care Limited provides care and accommodation for up to four people with a learning disability and/or autism. At the time of the inspection two people were living at the service. Accommodation is provided within a large residential property with facilities, including communal lounges, bedrooms and bathrooms located over two floors. There is a large communal kitchen and access to an enclosed garden area. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
Iota care placed people at the heart of the service. People received care and support that was exceptionally personalised, taking into account their specific needs, wishes, goals and aspirations. Management and staff were skilled at supporting people to transition from children to adult services. The manager told us, "IOTA stands for Independence, Opportunity and Transition into adulthood. Relatives told us they had been fully involved in the planning of their loved one's care as they moved into adult life and said the support had impacted positively on them and the individual concerned.
Read the rest of CQC's summary
People were provided with sensitive and compassionate support by a kind, committed and caring staff team. We observed without exception staff treating people with the upmost kindness and respect. The staff team were passionate about respecting people's privacy, dignity and independence, and there was a strong emphasis on social inclusion and equality.
The provider, management and staff were exceptional at understanding and responding to people's communication needs. Innovative methods had been used to help people communicate their wishes and to understand and make choices about their care and lifestyle.
The positive and friendly interactions we observed between people and staff told us that people felt safe and comfortable in their home. Relatives told us they felt their loved ones were safe living at Iota Care. Other agencies told us, "I have found the care that people receive to be safe and effective."
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Risks relating to people's care and lifestyle were assessed and safely managed. People were supported to take positive risks to maximise their independence and choice.
There was a positive, open and inclusive culture within the service. The management team provided strong
leadership and led by example. There was a strong focus on continuous improvement. People, relatives, staff and other agencies were very positive about the leadership of the service. Exceptionally good governance of the service benefitted people because it ensured the quality of the care was maintained and enhanced.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Mark Peard
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, People with an eating disorder, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 25 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- IOTA Care Limited
- Ownership type
- Organisation
- Companies House number
- 07639091 (opens Companies House)
IOTA Care Limited runs 3 services, all in the South West. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by IOTA Care Limited
- O IOTA Care Outstanding. Care home, Plymouth
- RI No 19 Respite House Requires improvement. Care home, Plymouth
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does IOTA CARE provide nursing care?
- No. The Care Quality Commission lists IOTA CARE as a care home without nursing.
- How many beds does IOTA CARE have?
- The Care Quality Commission's register lists 3 beds at IOTA CARE.
- When was IOTA CARE last inspected?
- The Care Quality Commission's latest rating for IOTA CARE was published on 25 January 2020.
- Who runs IOTA CARE?
- IOTA CARE is run by IOTA Care Limited. It runs 3 services, all in the South West.
- What is IOTA CARE's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 25 January 2020.
Contact
- Phone
- 01752 221334
- Address
- 21 Mount Gould Road, Plymouth, PL4 7PT Map (opens Google Maps)
Compare nearby
- RI No 19 Respite House Requires improvement, less than 0.1 miles away
- G Trenant House Care Home Good, 0.2 miles away
- G Clearview Good, 0.3 miles away
- G Inglenook House Good, 0.3 miles away
- G Laburnum Lodge Good, 0.3 miles away