Birkenhead Court
- Care home
- 60 beds
- No nursing
- Dementia care
- Registered since 2021
- Bidston, Wirral, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
72 of 101
rated care homes in Wirral are rated Good, like this one.
Birkenhead Court: inspection record
Rated Good in January 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Hillgrove Residential Home Requires improvement, 0.7 miles away
- G Tollemache Road Respite Service Good, 0.7 miles away
- G Park View Good, 0.9 miles away
- RI The Pines Residential Care Home Requires improvement, 0.9 miles away
- G Dundoran Nursing and Residential Home Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 12 January 2023. Quoted under the Open Government Licence.
Birkenhead Court is a residential care home providing personal care for up to 60 people. At the time of the inspection 58 were receiving support. The service primarily provides support to people with dementia and has four units with their own facilities.
What inspectors found
Risk assessments now held appropriate information. Feedback we received from people and their relatives was positive. Care plans and risk assessments were person centred and they detailed how people wished and needed to be cared for. They were regularly reviewed and updated as required. We saw evidence of how the registered manager and staff ensured people beliefs, choices and rights were respected.
Read the rest of CQC's summary
The recruitment of staff was safe and there were enough staff on duty on the day of inspection to meet people's needs. Risks to people's health and safety had been assessed and mitigated and equipment had been serviced and maintained. Accidents and incidents were recorded and reviewed in order to minimise the risk of reoccurrence.
There were a range of effective provider and manager quality assurance processes in place, the provider had learnt lessons from the previous inspection and improved service delivery.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received support in a caring, responsive and patient manner. People were comfortable in the presence of staff and positive relationships had developed. Relatives told us, "I would say they are super and outstanding, a great home", and "Well its very comfortable and kind and very considerate."
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Helen Thomas
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 12 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 15 of them in the North West. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Wirral Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wirral Borough Council
- Ask for a care needs assessment
- Phone: 0151 606 2006, Monday to Friday 9am to 5pm. Out-of-hours emergencies: 0151 677 6557
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Birkenhead Court provide nursing care?
- No. The Care Quality Commission lists Birkenhead Court as a care home without nursing.
- How many beds does Birkenhead Court have?
- The Care Quality Commission's register lists 60 beds at Birkenhead Court.
- When was Birkenhead Court last inspected?
- The Care Quality Commission's latest rating for Birkenhead Court was published on 12 January 2023.
- Who runs Birkenhead Court?
- Birkenhead Court is run by Anchor Hanover Group. It runs 131 services in England, 15 of them in the North West.
- What is Birkenhead Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 January 2023.
Contact
- Phone
- 0151 652 0250
- Address
- Challis Street, Birkenhead, CH41 7DH Map (opens Google Maps)
Compare nearby
- RI Hillgrove Residential Home Requires improvement, 0.7 miles away
- G Tollemache Road Respite Service Good, 0.7 miles away
- G Park View Good, 0.9 miles away
- RI The Pines Residential Care Home Requires improvement, 0.9 miles away
- G Dundoran Nursing and Residential Home Good, 1 mile away