Chesterton Lodge
- Care home
- 64 beds
- No nursing
- Dementia care
- Registered since 2021
- Chesterton, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
20 months
since the latest rating was published.
174 of 231
rated care homes in Staffordshire are rated Good, like this one.
Chesterton Lodge: inspection record
Rated Good in February 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Broadmeadow Court Residential Care Home Good, 0.4 miles away
- O Choices Housing Association Limited - 103 Heath Street Outstanding, 0.6 miles away
- G Abbeywell Court Good, 0.8 miles away
- G Bradwell Hall Nursing Home Good, 1.1 miles away
- G Woodview Care Home Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 25 February 2025 (assessment visit 19 September 2024). Quoted under the Open Government Licence.
Date of assessment: 7 January to 29 January 2025. This assessment was carried out in response to concerns raised about the care and treatment people received and the service being unrated. The service is a residential care home providing support to older people, younger adults and adults of all ages living with dementia. People were protected against harm and supported safely by a dedicated and experienced staff team. Staff understood and managed risk appropriately. Managers investigated incidents thoroughly. The provider worked effectively in partnership with other health professionals and followed their recommendations. People were supported to make their own choices and take risks. Staff provided information people could understand. The provider was responsive to people’s changing needs and made referrals appropriately to health care professionals when needed. Staff treated people kindly and gained consent before supporting people. The provider’s culture encouraged people and staff to feedback on the care provided and speak up about concerns. Staff felt supported and treated fairly by the management team. However, we raised concerns over the lack of regular recreational engagement and social activities available to people. The provider was responsive to our feedback and shared plans to improve social engagement for people living in the home.
- Safe Good
- Effective Good
- Caring No rating
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated requires improvement: This meant people did not always feel well-supported and actively engaged. However, people felt cared for and treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good: This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Caring was rated Requires improvement on 25 February 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Louise Chamberlain
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 16 February 2022. Latest assessment published 25 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 17 of them in the West Midlands. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Chesterton Lodge provide nursing care?
- No. The Care Quality Commission lists Chesterton Lodge as a care home without nursing.
- How many beds does Chesterton Lodge have?
- The Care Quality Commission's register lists 64 beds at Chesterton Lodge.
- When was Chesterton Lodge last inspected?
- The Care Quality Commission's latest rating for Chesterton Lodge was published on 25 February 2025.
- Who runs Chesterton Lodge?
- Chesterton Lodge is run by Anchor Hanover Group. It runs 131 services in England, 17 of them in the West Midlands.
- What is Chesterton Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2025.
Contact
- Phone
- 01782 576421
- Address
- Loomer Road, Chesterton, Newcastle, ST5 7LB Map (opens Google Maps)
Compare nearby
- G Broadmeadow Court Residential Care Home Good, 0.4 miles away
- O Choices Housing Association Limited - 103 Heath Street Outstanding, 0.6 miles away
- G Abbeywell Court Good, 0.8 miles away
- G Bradwell Hall Nursing Home Good, 1.1 miles away
- G Woodview Care Home Good, 1.1 miles away