Rated Care Homes

The Lodge Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 27 of 30

    rated care homes in South Tyneside are rated Good, like this one.

The Lodge Care Home: inspection record

Care home, 52 beds, South Tyneside

Rated Good in August 2022.

The Lodge Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

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    Haven Court Good, 0.4 miles away
  3. G
  4. G
  5. G
    Dean View Villas Good, 0.5 miles away

See all care homes in South Tyneside

See all care homes in South Shields

About the service

From the Care Quality Commission's inspection report published 10 August 2022. Quoted under the Open Government Licence.

The Lodge Care Home is a residential care home situated in South Shields. It provides accommodation and personal care for up to 52 older people. The service does not provide nursing care. At the time of our inspection 44 people used at the service, some of whom were living with dementia.

What inspectors found

People felt at home. They were supported by staff who knew them well. They interacted warmly with staff and the atmosphere, particularly on the ground floor, was welcoming and vibrant.

Read the rest of CQC's summary

Risks to people's health and safety were assessed and regularly reviewed. Staff followed these plans to ensure people's safety.

There were occasions when there not enough staff to meet people's needs promptly. The provider's dependency tool did not consider how people chose to use the environment and the impacts on staffing requirements. We have made a recommendation about this.

The provider had safeguarding and whistleblowing policies and systems in place. Staff understood these and how to identify potential signs of abuse. They worked well with external partners to keep people safe, though some felt that communication could be improved further.

The registered manager and regional management reviewed data regarding falls and incidents.

The environment was well maintained and clean. The outdoor space had been used creatively, with relaxed seating areas and a play space for visitor's young children.

Staff were recruited safely. They received an initial induction and ongoing training, support and competence checks.

Medicines were stored and administered safely. The registered manager and regional manager demonstrated they had dealt with a recent medicines incident thoroughly and had made changes to improve safety.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People's nutritional needs were understood and feedback regarding meals was positive. Staff used nationally recognised tools to monitor risks associated with malnutrition.

Staff interacted sensitively with people throughout the inspection.

Planned activities had been impacted on by the need for the wellbeing lead to support with care delivery. They and the registered manager hoped this was a short term situation and there were plans in place to fill vacant positions. The registered manager stated they planned to use the provider's minibus to increase outings during the summer.

The registered manager was well respected by staff and external partners. Feedback from external specialists was positive regarding the leadership of the service.

Clear systems were in place to maintain oversight of the service.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 10 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. The last rating is 4 years old. Ask what has changed since then.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered manager
Beverley Allan
Registered with the CQC since
What it provides
Care home service without nursing, Rehabilitation services
Who it supports
Dementia, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 10 August 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Marton Care LtdBrand: North Bay Group
Ownership type
Organisation
Companies House number
12549511 (opens Companies House)

Marton Care Ltd runs 3 services, all in the North East. 3 are rated Good or Outstanding.

Other services run by Marton Care Ltd

  1. G
    Grosvenor Park Care Home Good. Care home, Darlington
  2. G
    Riverside View Care Home Good. Care home, Darlington

Getting help from South Tyneside Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Lodge Care Home provide nursing care?
No. The Care Quality Commission lists The Lodge Care Home as a care home without nursing.
How many beds does The Lodge Care Home have?
The Care Quality Commission's register lists 52 beds at The Lodge Care Home.
When was The Lodge Care Home last inspected?
The Care Quality Commission's latest rating for The Lodge Care Home was published on 10 August 2022.
Who runs The Lodge Care Home?
The Lodge Care Home is run by Marton Care Ltd. It runs 3 services, all in the North East.
What is The Lodge Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 10 August 2022.