Rated Care Homes

Montrose Hall

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection moved it down from Outstanding to Good.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 44 of 53

    rated care homes in Wigan are rated Good, like this one.

Montrose Hall: inspection record

Care home, 41 beds, Wigan

Rated Good in July 2022, down from Outstanding.

Montrose Hall: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
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  2. G
    Norley Hall Care Home Good, 0.5 miles away
  3. G
  4. G
    Berkeley Park Good, 0.9 miles away
  5. G

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About the service

From the Care Quality Commission's inspection report published 7 July 2022. Quoted under the Open Government Licence.

Montrose Hall is a purpose built home providing personal care for up to 41 people, including people living with dementia. Accommodation is on two floors with lift access. Each floor has a main lounge with dining area and a second smaller lounge. At the time of the inspection 41 people were living at the home.

What inspectors found

Staff protected people from abuse and understood how to recognise and report any concerns they had about people's safety and well-being. Staff assessed people's needs before they started using the service. People and relatives had been involved in the care planning process, and in identifying their support needs in partnership with staff.

Read the rest of CQC's summary

Staff managed people's medicines safely. Infection control was managed well, and procedures were in place to prevent the spread of infections.

The provider followed safe recruitment processes to ensure the right people were employed. Staff training included an induction and ongoing training. There were enough staff to keep people safe.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff had formed genuine relationships with people, knew them well and were caring and respectful towards people and their wishes. Staff were dedicated to their roles and in supporting people to achieve their goals and aspirations.

Staff supported people to access healthcare professionals and receive ongoing healthcare support. Staff supported people to share their views and shape the future of the care they received. Care plans provided staff with the information they needed to meet people's needs.

Staff worked with other agencies to provide consistent, effective and timely care. We saw evidence staff and management worked with other organisations to meet people's assessed needs. The provider and manager followed governance systems which provided effective oversight and monitoring of the service.

Questions to ask when you visit

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Hannah Prescott
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 7 July 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Anchor Hanover GroupBrand: Anchor
Ownership type
Organisation
Companies House number
RS007843 (opens Companies House)

Anchor Hanover Group runs 131 services in England, 15 of them in the North West. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.

Other services run by Anchor Hanover Group

  1. O
    Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
  2. O
    St Anne's - Saltash Outstanding. Care home, Cornwall, South West
  3. O
    West Hall Outstanding. Care home, Surrey, South East
  4. G
    Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East

See all 131 services run by Anchor Hanover Group

Getting help from Wigan Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Montrose Hall provide nursing care?
No. The Care Quality Commission lists Montrose Hall as a care home without nursing.
How many beds does Montrose Hall have?
The Care Quality Commission's register lists 41 beds at Montrose Hall.
When was Montrose Hall last inspected?
The Care Quality Commission's latest rating for Montrose Hall was published on 7 July 2022.
Who runs Montrose Hall?
Montrose Hall is run by Anchor Hanover Group. It runs 131 services in England, 15 of them in the North West.
What is Montrose Hall's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 7 July 2022.