Mahogany Care Home

Mahogany Care Home provides residential and nursing care for up to 51 people, some of whom are living with dementia. The accommodation is on the ground floor and consists of en-suite bedrooms, two large communal lounges and a dining room. There is a large internal courtyard/garden. At the time of this inspection there were 49 people living at the home.

Leadership at the home had been inconsistent due to the lack of a stable management team. This had led to a shortfall in the oversight of a number of areas, such as staff supervision. However, the recent appointment of a new registered manager had increased staff morale and they had already put plans in place to address areas where issues had been noted and had started to make the required improvements. Quality assurance systems to monitor the service were in place. There were procedures to ensure any accidents, incidents or complaints were fully investigated and people and relatives involved and informed of the outcome. Staff understood how to manage risks to people's health and wellbeing.