Fern Croft

Fern Croft can accommodate up to seven people with a learning disability in one adopted building. At the time of the inspection there were six people using the service.

We found the following examples of good practice.

● A new building in the rear garden was being used as a visiting pod to enable people to receive visitors safely.

● People had been supported to keep in touch with relatives through electronic means when visits were not possible.

● Staff and people using the service have their own boxes for PPE and other essential items in the event of an outbreak to minimise the risk of cross infection.

● Staff were provided with guidance and training on working safely during the pandemic and were positive about the support they had received from the registered manager.

● Staff and people had been tested for COVID-19 in accordance with national guidance.

● Staff used the Personal Protective Equipment (PPE) provided appropriately.

● Staff wore identity badges which showed a photograph of the staff member which helped a person living with dementia to identify staff when they wore masks.

● Plans had been updated to state how the service would respond to critical staff shortages during an outbreak of COVID-19.

The five questions we ask about services and what we found