Barnston Court Care Home

We found the following examples of good practice.

There was an outbreak of COVID-19 at the home. Some people living at the home and staff had tested positive for COVID-19. This outbreak was being safely managed, and people were receiving appropriate care and support in line with government guidance.

Staff at Barnston Court told us that they felt supported during the COVID-19 outbreak and during the period of the pandemic. Although people were being cared for in their rooms there was an upbeat atmosphere at the home. We observed kind and caring interactions between people at the home and staff. The area manager told us, "The staff have been superb, there is a good morale amongst the team."

The home had made good use of the testing program to help identify and manage any outbreaks of COVID- 19. The registered manager and other senior staff had maintained good records and systems that enabled them to be effective in helping to prevent the spread of any infections.

Staff had received appropriate training and support; they made effective use of PPE and other infection prevention and control practises. The home was clean, and the registered manager undertook audits to ensure the environment was safe and their response to the COVID-19 pandemic was effective.

The five questions we ask about services and what we found