Kismet House
- Care home
- 9 beds
- No nursing
- Registered since 2011
- Weston-super-Mare, North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
12 months
since the latest rating was published.
82 of 86
rated care homes in North Somerset are rated Good, like this one.
Kismet House: inspection record
Rated Good in October 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Oaklands Care Home Good, 0.1 miles away
- G Sunnydale Care Home Good, 0.1 miles away
- G Lyndhurst Park Nursing Home Good, 0.1 miles away
- – Sherwood Lodge Independent Healthcare No overall rating, 0.1 miles away
- G Innisfree Residential Home Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 13 October 2025 (assessment visit 6 June 2025). Quoted under the Open Government Licence.
Date of assessment: 16 to 20 June 2025. Kismet House is a care home registered to provide accommodation and personal care to adults with mental health support needs. The service provides care and support to up to 9 people. At the time of the assessment there were 9 people using the service. At our last inspection, published July 2023, the service was rated requires improvement. The provider was in breach of the legal regulation in relation to safe care and treatment and good governance. We carried out this assessment to review actions taken by the provider following our last inspection. Some improvements were identified at this assessment, and the provider was no longer in breach of the legal regulation relating to safe care and treatment. However, in relation to good governance, we did not identify sufficient improvement, and the provider remained in breach of this regulation. We assessed 21 quality statements in the safe, effective, caring, responsive and well led key questions. The rating for the safe key question has changed to good. The ratings for the quality statements we did not assess remain unchanged. The overall rating for the service has changed to good.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Improvements had been made since the last inspection in relation to the environmental risks and infection prevention and control. However, further work was required to ensure governance systems were consistently effective in improving the quality of the service, in areas such as incident recording, medicines management and staffing. There was a positive culture within the service, staff told us they felt supported, people and their relatives spoke positively of their experiences. Staff knew the people they supported well. People’s individual needs were assessed, and they were encouraged to take positive risks. Professionals told us they had good communication and positive working relationships with the service. The provider was responsive to shortfalls identified and committed to making improvements. We asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our previous inspection (published October 2017) we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our inspection (published October 2017) we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our inspection (published October 2017) we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the governance was inconsistent. Systems and processes for identifying learning from incidents and complaints, and ensuring these are always recorded, were not always effective. The provider was previously in breach of the legal regulation in relation to good governance. At this assessment we did not identify sufficient improvement, and the provider remained in breach of this regulation.
Questions to ask when you visit
- Well-led was rated Requires improvement on 13 October 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Natalie Cole
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 19 July 2023. Latest assessment published 13 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kismet House Care Home Limited
- Ownership type
- Organisation
- Companies House number
- 05838400 (opens Companies House)
Kismet House Care Home Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Kismet House Care Home Limited
- G Ventura Good. Care home, North Somerset
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Kismet House provide nursing care?
- No. The Care Quality Commission lists Kismet House as a care home without nursing.
- How many beds does Kismet House have?
- The Care Quality Commission's register lists 9 beds at Kismet House.
- When was Kismet House last inspected?
- The Care Quality Commission's latest rating for Kismet House was published on 13 October 2025.
- Who runs Kismet House?
- Kismet House is run by Kismet House Care Home Limited. It runs 2 services, all in the South West.
- What is Kismet House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 October 2025.
Contact
- Phone
- 01934 782691
- Address
- 92 Walliscote Road, Weston Super Mare, BS23 1EE Map (opens Google Maps)
Compare nearby
- G Oaklands Care Home Good, 0.1 miles away
- G Sunnydale Care Home Good, 0.1 miles away
- G Lyndhurst Park Nursing Home Good, 0.1 miles away
- – Sherwood Lodge Independent Healthcare No overall rating, 0.1 miles away
- G Innisfree Residential Home Good, 0.1 miles away