St Marguerite
- Care home
- 24 beds
- No nursing
- Registered since 2010
- Eastbourne, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
St Marguerite: inspection record
Rated Good in October 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 4 Mill Road Good, 0.1 miles away
- G Shandon House Good, 0.1 miles away
- G Rivendale Lodge EMI Care Home Good, 0.1 miles away
- G Sunnyhill Residential Care Home Good, 0.2 miles away
- RI Palm Court Nursing Home Requires improvement, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 6 October 2022. Quoted under the Open Government Licence.
St Marguerite provides care and accommodation for up to 24 older people with care needs associated with older age, including dementia and memory loss. There were 18 people living at the service on the day of our inspection, two of whom were in hospital. Some people were on a period of respite care. St Marguerite is an adapted building in a residential area of Eastbourne.
What inspectors found
People told us they felt safe and well cared for. Relatives were confident that people were safe and had their needs attended to. Staff were trained on safeguarding and understood how to respond to any suspicion or allegation of abuse or discrimination. A relative said, "Staff are really switched on to him, ensuring he is relaxed, safe and happy".
Read the rest of CQC's summary
Systems were in place to manage medicines safely; records were clear and ensured people received their prescribed medicines at the correct time and at the correct dose.
Staffing arrangements ensured people had their needs attended to in a timely way, and the service was clean and tidy. People told us, "The place is kept clean and staff are so nice. I am happy here". Recruitment was documented and included a police check, and two references to support safe practice. Relatives and health care professionals were positive about the staff working in the service. One relative said, "I feel staff genuinely care about people".
People's individual risks were assessed, and actions were taken to reduce any risks. The service was clean, and measures had been taken to minimise the risk from COVID-19.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a stable management structure and staff felt well supported and valued. There was a strong team spirit. Feedback from staff, relatives and visiting professionals was positive about the leadership of the service.
The registered manager and provider were committed to developing and improving the service and promoting individual quality care.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 6 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04740877 (opens Companies House)
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does St Marguerite provide nursing care?
- No. The Care Quality Commission lists St Marguerite as a care home without nursing.
- How many beds does St Marguerite have?
- The Care Quality Commission's register lists 24 beds at St Marguerite.
- When was St Marguerite last inspected?
- The Care Quality Commission's latest rating for St Marguerite was published on 6 October 2022.
- Who runs St Marguerite?
- St Marguerite is run by St. Marguerite Residential Care Home Ltd.
- What is St Marguerite's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 October 2022.
Contact
- Phone
- 01323 729634
- Address
- 10 Ashburnham Road, Eastbourne, BN21 2HU Map (opens Google Maps)
Compare nearby
- G 4 Mill Road Good, 0.1 miles away
- G Shandon House Good, 0.1 miles away
- G Rivendale Lodge EMI Care Home Good, 0.1 miles away
- G Sunnyhill Residential Care Home Good, 0.2 miles away
- RI Palm Court Nursing Home Requires improvement, 0.2 miles away