Rivendale Lodge EMI Care Home
- Care home
- 27 beds
- No nursing
- Dementia care
- Registered since 2010
- Eastbourne, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
First rated Requires improvement in 2015, most recently Good in March 2026.
7 months
since the latest rating was published.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Rivendale Lodge EMI Care Home: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Marguerite Good, 0.1 miles away
- RI Palm Court Nursing Home Requires improvement, 0.1 miles away
- RI Prideaux House Requires improvement, 0.1 miles away
- G 4 Mill Road Good, 0.2 miles away
- G Shandon House Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 March 2026 (assessment visit 3 February 2026). Quoted under the Open Government Licence.
Rivendale Lodge provides accommodation without nursing care for up to 27 older people living with dementia. Accommodation is arranged over 3 floors with stair lift access to the second floor. At the time of this inspection there were 23 people using the service. This unannounced inspection took place on the 10 February with a planned second day on 17 February 2026, prompted due to the length of time since the last comprehensive inspection. The home had a registered manager in post and a regular staff team, many of whom had worked at the home for several years.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The home had a warm friendly atmosphere. People were seen to be spending time how they chose, supported by kind and attentive staff who knew people well and were able to respond to their needs promptly. People were treated with kindness and compassion. Staff protected their privacy and dignity, treated people as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way recognising when support or guidance was needed. People were supported to continue to do the things they enjoyed. There was a varied range of activities for people to attend to promote their wellbeing.
Safe recruitment processes were followed. Staff had access to appropriate training to enable them to safely meet people’s needs. Staff told us they enjoyed working at Rivendale Lodge. The registered manager worked closely with staff and supported staff wellbeing.
People and relatives were involved in decisions about how peoples care was provided and told us they were kept updated when any changes occurred, for example if their relative became unwell or support was needed from other health professionals. Staff provided information people could understand. Relatives knew how to give feedback and were confident any issues should they arise, would be dealt with promptly.
There were effective quality assurance and governance arrangements, ensuring consistent oversight and high standards of care. The registered manager had day to day oversight and worked closely with staff to ensure high standards of care were maintained.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jenny Essaadi
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 18 May 2023. Latest assessment published 11 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ash Sharma Sunjay Rai
- Ownership type
- Partnership
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Rivendale Lodge EMI Care Home provide nursing care?
- No. The Care Quality Commission lists Rivendale Lodge EMI Care Home as a care home without nursing.
- How many beds does Rivendale Lodge EMI Care Home have?
- The Care Quality Commission's register lists 27 beds at Rivendale Lodge EMI Care Home.
- When was Rivendale Lodge EMI Care Home last inspected?
- The Care Quality Commission's latest rating for Rivendale Lodge EMI Care Home was published on 11 March 2026.
- Who runs Rivendale Lodge EMI Care Home?
- Rivendale Lodge EMI Care Home is run by Ash Sharma Sunjay Rai.
- What is Rivendale Lodge EMI Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 March 2026.
Contact
- Phone
- 01323 731575
- Address
- 14 Prideaux Road, Eastbourne, BN21 2NB Map (opens Google Maps)
Compare nearby
- G St Marguerite Good, 0.1 miles away
- RI Palm Court Nursing Home Requires improvement, 0.1 miles away
- RI Prideaux House Requires improvement, 0.1 miles away
- G 4 Mill Road Good, 0.2 miles away
- G Shandon House Good, 0.2 miles away