Roxton Nursing Home

We found the following examples of good practice.

People who had tested positive for Covid-19 were required to self-isolate in their rooms in line with current guidance. The provider zoned each floor to place everyone who had tested positive for COVID-19 on the same floors. Staff were allocated to work on specific floors to minimise the spread of infection.

Staff spoke to people individually to ensure they understood the risks of COVID-19 and when they would be required to socially distance and isolate.

People were supported to maintain contact with their families through telephone and video calls. A secure social media portal had been created to share pictures and information with families. A pod had been constructed to support family to visit people in the home when safe to do so.

People's social and emotional wellbeing was promoted by an activities co-ordinator who led activities in small groups while socially distanced. People who were unable to mobilise were supported to engage in activities individually in their rooms.

Further information is in the detailed findings below.

The five questions we ask about services and what we found