The Red House
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2011
- Rugby, Warwickshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
120 of 153
rated care homes in Warwickshire are rated Good, like this one.
The Red House: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Overslade House Good, 0.3 miles away
- G Hallmark Anya Court Luxury Care Home Good, 0.4 miles away
- G The Chimneys Residential Care Home Good, 0.6 miles away
- G Bilton House Good, 0.7 miles away
- RI Manor House Requires improvement, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 13 May 2021. Quoted under the Open Government Licence.
The Red House is a residential care home providing personal care to 18 people aged 65 and over at the time of the inspection. The service can support up to 23 people, including people living with dementia, in an adapted residential property which is split over two floors. The ground floor provides accommodation, a communal lounge and dining room and access to the garden and a further two bedrooms are located on the first floor.
What inspectors found
People were supported safely and in a timely way because there was enough staff with the right mix of skills, knowledge and experience working at the home. Staff had enough time to read people's care plans and understand any risks to their health and how to manage them. Relatives we spoke with told us they felt reassured that their loved ones were safe and well looked after. The home maintained regular communication about people's health and wellbeing, safety procedures and updates regarding Covid-19 with their relatives and professionals.
Read the rest of CQC's summary
Staff spoke positively about working at The Red House and felt well supported and confident reporting any concerns or incidents to the manager. The provider valued training and development which meant staff were encouraged to complete qualifications in health and social care and their training, development and competencies were monitored through spot checks and supervision. Systems for auditing and quality assurance meant that the quality and safety of care delivered was regularly monitored and reviewed to drive improvements and create a culture of continuous learning. Feedback from people, staff, relatives and professionals through questionnaires was used to help identify improvements and implement action plans.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Connah Clewlow
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 13 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pinnacle Care Ltd
- Ownership type
- Organisation
- Companies House number
- 04059677 (opens Companies House)
Pinnacle Care Ltd runs 4 services, all in the West Midlands. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Pinnacle Care Ltd
- G Elmhurst Assisted Living And Care Facilities Good. Care home, Warwickshire
- G Wolston Grange Good. Care home, Warwickshire
- RI Manor House Requires improvement. Care home, Warwickshire
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Red House provide nursing care?
- No. The Care Quality Commission lists The Red House as a care home without nursing.
- How many beds does The Red House have?
- The Care Quality Commission's register lists 23 beds at The Red House.
- When was The Red House last inspected?
- The Care Quality Commission's latest rating for The Red House was published on 13 May 2021.
- Who runs The Red House?
- The Red House is run by Pinnacle Care Ltd. It runs 4 services, all in the West Midlands.
- What is The Red House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 May 2021.
Contact
- Phone
- 01788 817255
- Address
- 236 Dunchurch Road, Rugby, CV22 6HS Map (opens Google Maps)
Compare nearby
- G Overslade House Good, 0.3 miles away
- G Hallmark Anya Court Luxury Care Home Good, 0.4 miles away
- G The Chimneys Residential Care Home Good, 0.6 miles away
- G Bilton House Good, 0.7 miles away
- RI Manor House Requires improvement, 0.7 miles away