Manor House
- Care home
- 26 beds
- No nursing
- Dementia care
- Registered since 2011
- Cawston, Warwickshire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Requires improvement in September 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 153
rated care homes in Warwickshire are rated Requires improvement, like this one.
Manor House: inspection record
Rated Requires improvement in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bilton House (Good, less than 0.1 miles away) and The Chimneys Residential Care Home (Good, 0.2 miles away).
Nearest care homes:
- G Bilton House Good, less than 0.1 miles away
- G The Chimneys Residential Care Home Good, 0.2 miles away
- G Dewar Close Good, 0.2 miles away
- G Overslade House Good, 0.5 miles away
- G Hallmark Anya Court Luxury Care Home Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 30 September 2022. Quoted under the Open Government Licence.
Improvements had been made to quality assurance systems at the service. However, quality assurance checks were not all effective and had not identified some issues identified in our inspection, such as gaps in risk management plans and concerns medicine was not always stored safely.
Read the rest of CQC's summary
The provider was taking action to make required improvements to fire safety within the service, including improvements to the fire alarm and fire doors to make them safe.
We were mostly assured infection prevention controls were being followed.
People felt safe using the service. Staff understood how to recognise and report abuse. Staff recruitment processes included background checks to review their suitability to work with vulnerable adults.
People were generally positive about the food provided and told us they received a choice. However, some people's specialist diets were not accurately recorded.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People spoke positively about the staff and the care they provided. Staff felt supported by the registered manager.
The registered manager was open and honest and worked in partnership with outside agencies. They were committed to making improvements to the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 30 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 30 September 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 30 September 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Mary Smith
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 30 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pinnacle Care Ltd
- Ownership type
- Organisation
- Companies House number
- 04059677 (opens Companies House)
Pinnacle Care Ltd runs 4 services, all in the West Midlands. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Pinnacle Care Ltd
- G Elmhurst Assisted Living And Care Facilities Good. Care home, Warwickshire
- G The Red House Good. Care home, Warwickshire
- G Wolston Grange Good. Care home, Warwickshire
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Manor House provide nursing care?
- No. The Care Quality Commission lists Manor House as a care home without nursing.
- How many beds does Manor House have?
- The Care Quality Commission's register lists 26 beds at Manor House.
- When was Manor House last inspected?
- The Care Quality Commission's latest rating for Manor House was published on 30 September 2022.
- Who runs Manor House?
- Manor House is run by Pinnacle Care Ltd. It runs 4 services, all in the West Midlands.
- What is Manor House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 30 September 2022.
Contact
- Phone
- 01788 814734
- Address
- 6 Bawnmore Road, Bilton, Rugby, CV22 7QH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bilton House (Good, less than 0.1 miles away) and The Chimneys Residential Care Home (Good, 0.2 miles away).
Nearest care homes:
- G Bilton House Good, less than 0.1 miles away
- G The Chimneys Residential Care Home Good, 0.2 miles away
- G Dewar Close Good, 0.2 miles away
- G Overslade House Good, 0.5 miles away
- G Hallmark Anya Court Luxury Care Home Good, 0.7 miles away