The Tobias Centre

The Tobias Centre is an adapted building and contains two apartments in the basement floor along with individual apartments for other people on the other floors. There are communal rooms that provide sufficient space for people to spend time alone with the support of staff if they wish.

Based on our review of Safe and Well-led the service was able to demonstrate how they were meeting the underpinning principles of Right support, Right care, Right culture.

Right Support People were supported to have control of their daily lives and staff supported people to live as independently as possible. Staff supported people to take part in activities they enjoyed, within and outside the home. People's medicines were managed safely. People's risks were managed to ensure they were kept safe whilst promoting independence. People received care and support from skilled and knowledgeable staff who were able to meet people's needs and keep them safe. People were supported to access health and social care services when they needed them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right Care Staff knew people well and ensured they received the care and support they needed to keep them safe and to meet their individual needs.

Right Culture Staff engaged with people in a respectful way and understood how to protect people from poor care and abuse. The manager was available and visible to people, their relatives and staff which promoted an open, inclusive and empowering culture.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk