Littleover Nursing Home

We found the following examples of good practice.

●A COVID - 19 screening questionnaire and track and trace details was required for all visitors, to complete upon entry. Temperature checks, hand washing facilities and hand gel were in place to comply with the required guidance. ● During the COVID - 19 outbreak the provider had closed the home to non-essential visitors and people were supported to contact their relatives and friends through video calls and telephone calls. ● Where people were receiving end of life care or required ongoing visiting to maintain their health and well- being, this had been done following Government guidelines following the rules around essential care givers. ● Enhanced cleaning schedules included regular cleaning of touch areas such as handrails and door handles. This reduced the risk of cross infection. ● During the COVID - 19 outbreak at the home, there was two staff teams on each shift. One to support people with COVID - 19 and the other team to support people that did not have a positive test result. This reduced the risk of infection spread. ● Staff also changed into and out of their uniforms at work. This reduced the risk of infection spread. ● Staff had received training in infection prevent and control and the use of personal protective equipment (PPE). ● Staff were observed wearing PPE appropriately. ● Staff employed by the service did not work in any other care setting. This meant the risk of cross infection was reduced. ● Staff and people living in the service accessed regular testing for COVID-19, so that action could be taken swiftly if anyone developed symptoms or had a positive test result. ● The infection prevention and control policy was up to date. ● People and staff had risk assessments in place to identify their individual risks associated with COVID -19. We saw protective measures were in place to keep people and staff safe.

The five questions we ask about services and what we found