South Park Residential Home

Date of Assessment: 11 February 2025. South Park Residential Home provides personal care and support to older people. At the time of our assessment there were 10 people residing at the care home. We undertook this responsive assessment to check the provider had followed their action plan and improved since their last inspection when we found they were in breach of regulations. This unannounced, onsite assessment was conducted by 2 Adult Social Care inspectors who reviewed all 22 quality statements related to the 3 key questions, Is the service safe, responsive and well-led? For those key questions not inspected, we used the ratings awarded at their last inspection to calculate the overall rating. At this assessment we found the service had made improvements and was no longer in breach of regulations. Fire safety arrangements had been improved and risks posed by the care homes environment had now been mitigated. The care homes interior had also been completely refurbished and redecorated. This ensured the care home was a safe and far more comfortable place for people to live where no one had to share a bedroom. Furthermore, the new registered manager had the knowledge and skills to effectively lead, which they did with integrity and openness. The service now had clear lines of responsibilities, roles, systems of accountability and operated their governance systems effectively. The service supported people to stay safe. Staff understood people’s rights and how these should be met. Staff recruitment practices were safe. There were enough staff with the right levels of knowledge, skills, and experience to safely meet people’s needs and understand their roles and responsibilities. The service supported staff wellbeing. Medicines and infection control were managed safely. People received care centred on them and their individual needs including those related to their protected equality characteristics.